Reviews (9,301)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited October 9, 2020

Excellent service, very quick responses. My agent Sylvia Wang is brilliant and always quick to reply and help with anything. Would highly recommend her and CJ

GlamYourPets
Ireland
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2022

Debbie Lai helped me very much! I had questions about a product, and she was very respectful. Thank You!

Clethi
United States
5 months using the app
March 5, 2023

This is by far the best customer experience I have ever had. Jesse is the one who helped me, and he helped me very well, and the response time is unmatched.

Gostardeal
Netherlands
5 months using the app
June 28, 2022

CJ Dropshipping really is THE way to go if you're doing ecommerce. Great all in one solution. Working with our agent Estelle is so easy, we really get the best possible support.

Take My Bucks
Germany
5 months using the app
March 29, 2023

Sulee li helped me list my product on my Ebay account, she is very kind, excellent service and customer service, I recommend Cj and Sulee li. Thank you very much for your help

Euphorix shop
United States
5 months using the app
November 13, 2023

Outstanding compared to others.

Carvan Mart
United Kingdom
5 months using the app
November 1, 2022

I love using this app on my store it makes everything so much easier and the support staff is amazing and my personal assistant on this app is just amazing actually amazing. I have not had any issues with this app and the shipping is just on another level compared to so many other app like this

Disaphair
South Africa
5 months using the app
May 9, 2021

For me , Most important is the the quick response time that the agent (Elsie) Provided. Quick and concise replies and solutions given that assured you that they are dependable. Thank you CJ.

Health Science Wellness
Singapore
5 months using the app
CJDropshipping replied May 10, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 13, 2023

Good experience thanks to bin han my agent who helped me through everything

Futuregains
Canada
5 months using the app
Edited July 28, 2021

I am very satisfied with CJ's support, they are very responsive and helpfull.
Especially Elina, that helped me a lot with payment issues, and supply.

Peach Wellness
Israel
5 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.