Reviews (9,301)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 12, 2023

Arlene is a really good agent. She handles all my problems. I recommend to have a agent as her. J had lots of problems since I am new they explain it on a simple way.

Pawi&Pari
Canada
5 months using the app
February 9, 2023

Very good app helping my business good customer service. Bonnie Gu is one of your agnts she is extremely nice and helpfull very efficient. She answered all my questioned and i was able to finish my task

BROOCHITON
Canada
5 months using the app
September 22, 2023

Working with Bianca has been an absolute pleasure. Her responsiveness and knack for finding solutions is truly commendable. She's not only quick to reply but also incredibly effective in problem-solving. I can't thank her enough for making things so much easier for me. Bianca, you're a star !

Chroma Light
France
5 months using the app
March 14, 2023

Bruce Lin from CJ Dropshipping was an amazing agent who helped me resolve my product sourcing issue. His expertise and dedication to customer service were impressive. I highly recommend him and the CJ Dropshipping team for their exceptional service.

Nohelyn
France
5 months using the app
November 30, 2020

This is a very good dropshipping platform. I would like to thank my agent Howard as he has been very friendly and quick on his responses. Even when your personal agent isn't available other agents are really quick to help out and are friendly as well. I would recommend!

techlivesmart
Japan
5 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 10, 2022

Best Dropshipping App by far with the most amazing customer service!! Thank you Box Che for your super quick reply and help!

FLATLAID
Australia
5 months using the app
July 27, 2023

Alina has been very swift with responses to my questions. This makes CJ and easy and everyday choice for me

Jara Foods
United Kingdom
5 months using the app
August 27, 2020

I've tried a few other suppliers, but I really like this one the best. They really go out of their way to answer all the questions you have about the products or shipping. I just had Bianca track some answers down for me and she was friendly and very helpful. So far, this is the only supplier that's worth it. I'm definitely going to keep working with them.

The Green Key
United States
5 months using the app
CJDropshipping replied August 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 5, 2022

Really really good. Thanks to all agents, they work very well and often available it's cool. J'aime beaucoup !

Elegant Parisian
France
5 months using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

Edited January 19, 2023

Bruce Lin is the Best!! Thank you for helping me so much every time I need, I am really appreciate it!

Sinly
Israel
5 months using the app