Reviews (9,301)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited November 19, 2023

I'm new to CJDropshipping and was lost first but thanks to Rena i've had no struggles with it! Very good platform and very good agent!

Vanqar
United States
5 months using the app
January 31, 2023

Fiona is fantastic, patient, and tolerant. She fixed my issue fast and with ease. Thank you so much for your hard work. I couldn't start my work without your help.

Berlinbeauties
Germany
5 months using the app
June 4, 2022

Great to work with the team of CJDropshipping. Ada is always able to answer all my questions whenever I need them.

katyenzi
Australia
5 months using the app
April 30, 2021

The sourcing process with CJ dropshipping really a game changer for dropshipping with the good shipping time and sourcing process. I've been working with one of their agent named Phoebus...really great support and patiently answer my question whenever I have a problem. He is always up to date with any issues, and is available for so many hours of the day!

Diaper Genie
United States
5 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 24, 2023

I had the pleasure of working with Alex Chen as my agent at CJ Dropshipping, and I can confidently say that my experience was nothing short of outstanding. From the very beginning of our collaboration, Alex demonstrated a level of professionalism and expertise that truly set him apart.

CagillyPaw Co.
Germany
5 months using the app
November 3, 2023

You get really good support for your products. Berry Gan helped me a lot!

Mommy Bag
Switzerland
5 months using the app
July 17, 2023

Cjdropshipping is a very good app you can use for fulfillment, It is awesome with a wide range of products, they even assigned me an agent who's name is Nancy Wu, she is awesome, she is there when i need help and is always on top of things, I truly have to thank god for her and CJdropshipping. :)

Beyond Fashion Express
United States
5 months using the app
May 18, 2023

I sincerely recommend it, their support is phenomenal! I often need help with various problems and my agent Jolee is always there to help me, always answers within a few minutes and solves the problem in the shortest possible time.

kottohome
United Kingdom
5 months using the app
March 8, 2023

I am very satisfied with CJ's service. I always get support from him, Bruce Lin. Thank you so much. I love CJDropshipping.

Sothika Shop
United States
5 months using the app
July 21, 2020

CJ Dropshipping is a great company they source products within 24 hours. Their product quality is very good and also the shipping time is much faster than aliexpress. They also offer personal agents for every customers. My personal agents name is Summer Xia very good and hard working young lady with great English speaking capacity. Always response within minimum time line. I highly recommend her to others. Overall, service 5 star very satisfied.

Pink Pride
United Kingdom
5 months using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!