Reviews (9,301)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 2, 2023

Anthony is helping me out with every queries I have. So far I am feeling good with CJ. For my product their commitment is 15 days Delivery after dispatch. So far It looks promising. All agents are using one phone number. Sometime its hard to understand who am I chatting with!

Reneys
United States
5 months using the app
August 31, 2023

Excellent service from my agent Ceci Liu. Also the custom packaging is good. ................................

Dolly's Dollhouse
Spain
5 months using the app
July 31, 2023

With John's help, I had great experience on CJ. Generally speaking, it is a good platform for dropshipping business and I love to work with them~

Aenromade
United States
5 months using the app
Edited March 14, 2023

I really enjoy using CJ's services! they are very nice and caring! I highly recommend it, there is personalized support that leaves the experience on the platform at an out-of-the-ordinary level! thanks Cheria, you are the best!

Loja Lupita
Brazil
5 months using the app
June 16, 2023

I always use CJ dropshipping because it is very reliable and my agent Rebecca has always helped me in every situation!

Fine Collections
United States
5 months using the app
October 9, 2023

My agent Yana was really active to solve my problem about one of my order. I did a mistake on the apartment number and she solve it like in a second.

MELA SHOP
Canada
5 months using the app
October 9, 2023

Cherry Xu helped me quickly with what i have been spending a while trying to find myself well worth the 5 star review keep up the good work

OasisOfOrgone
United Kingdom
5 months using the app
June 7, 2023

good team very helpful and a great platform. My CJ Agent "Miro Tan" is a very helpful, quick to respond person. I am very pleased!

Lesa-Shop
Switzerland
5 months using the app
March 26, 2023

Great experience with Violet Su,
she was very kind and helpful and got me all the information i needed straight away!
I highly recommend!

ChillHeadCo
United Kingdom
5 months using the app
May 21, 2023

Linda, the person I interacted with, left a lasting impression on me with her exceptional kindness and unwavering willingness to assist. Throughout our conversation, Linda displayed a remarkable ability to provide me with prompt and accurate responses, addressing my queries with remarkable precision. Her expertise and knowledge were evident in the way she effortlessly guided me towards the information I needed, ensuring that I received the most relevant and helpful answers.

Linda's kindness shone through her every interaction, making me feel valued and cared for as a customer. She approached each question with patience and understanding, taking the time to fully comprehend my concerns before offering her assistance. Her warm and friendly demeanor fostered a sense of comfort and trust, allowing me to openly share my inquiries and rely on her expertise.

Not only did Linda demonstrate her professionalism by delivering quick and precise answers, but she also went above and beyond to ensure my satisfaction. She paid attention to the details and nuances of my questions, tailoring her responses to address my specific needs. Her dedication to providing outstanding customer service was evident, leaving me with a deep sense of gratitude for her unwavering support.

In conclusion, I want to extend my heartfelt appreciation to Linda for her exceptional kindness, unwavering assistance, and the timely and accurate information she provided. Her exceptional customer service skills, coupled with her genuine desire to help, made my experience truly memorable. I am immensely grateful for her contributions and commend her for embodying the qualities of a remarkable professional. Thank you, Linda, for your outstanding support.

Chroma
Dominican Republic
5 months using the app