Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

May 19, 2020

I have just started working with them. They have wide range of products and some cool features you can make use of. My Agent Blandine is very responsive and helpful. She gets you the answer almost right away and advise as well. This is the best feature right there. I have yet to see with the shipping delays as it is the most important thing for me.

MinouBeBe.com
United States
5 months using the app
CJDropshipping replied May 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 1, 2023

I very satisfied with CJ. Top customer service, fast delivery.
I have a very good agent, Cherry Xu is always here To help me To develop my business. She is very helpful and friendly.
Giving 10/10 ❤❤

SR Xclusives
United States
5 months using the app
June 29, 2023

My agent Nigel always helps me and answers very fast. Nigel is very good agent.
He solves all my problems.

heatables
Germany
5 months using the app
May 19, 2021

Excellent experience so far! My Agent Bianca is SUPER! Solving issues, fast answers, explain all in detail. A trust relationship that we built! Expecting to keep it up with nice Deals!

Gadgetinis
Portugal
5 months using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

September 17, 2023

Camilia Zhu is super helpful. Always answering my questions and concerns as quickly as possible, and also helps with finding cool products! She contacts the warehouse to find out if products are in stock, and informs me ASAP. Definitely a professional service by Camilia and CJ.

Veraquil
Canada
5 months using the app
September 24, 2021

Phenomenal customer service, great variety of products and very polite. We haven't been dealing with this provider for long, but so far they haven't disappointed us in any way. I hope they have faster shipments to become number one.

SNAKE FLOW
Spain
5 months using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

Edited February 12, 2020

I love CJ Dropshipping app, everything is comfortable for dropshipping while the platform constantly have new updates. Support team is instant, always there to help one's issue. Totally recommend

Savvy Husky
United States
5 months using the app
July 28, 2023

5 Star. CJdropshipping is a great platform for fulfilling the order on time. Its very easy and in few steps you can easily fulfillment all orders on time. The shipping services are also great and provide tracking number which makes it very easy for customers to track the orders. The Agent we are working with Yeri is very supportive and helpful when it comes to replying messages and any issue comes on the way.

SnugSling
United States
5 months using the app
April 20, 2021

CJ Dropshipping is awesome!!! They provide very good prices for shipping and their customer service is on top. My agents Kelly and Lena are always there for me. They are a great help to solve problems! Would highly recommended to anyone having a business store!

BodyLief
United States
5 months using the app
CJDropshipping replied April 20, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

November 3, 2023

Surind Su is the goat on cjdropshipping!

FreshGen
Sweden
5 months using the app