Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

February 2, 2023

CJ is an excellent platform for dropshipping. The agents are a huge bonus! My agent Niky responded to all my questions within minutes and was extremely helpful. Highly recommend!

Atroir
United States
5 months using the app
March 10, 2023

With Anthony as my agent and assistance for all questions or obstacles, I always receive quick help. I feel well taken care of with Anthony. Many, many thanks to Anthony and the CJ Dropshipping team

Foisen Beauty
Germany
5 months using the app
December 31, 2021

I love it!! My Agents are the best, they are very nice and responsive. I recommend CJ for all who want to become professional!

Royal Diva
Germany
5 months using the app
CJDropshipping replied January 3, 2022

Thank you for your feedback! Your approval is our motivation.

September 9, 2022

CJ agent Jacob Zhao answered my questions on the order promptly, Also, I always get timely and great service whenever I use the online support.

Lithien
United States
5 months using the app
July 12, 2023

Brian surpasses all expectations when it comes to providing assistance. Whether I require guidance or have inquiries, his responses are prompt and delivered with utmost professionalism. He exemplifies a compassionate team member who genuinely values both his clients and his role, a rare trait in today's world. Thus, I extend my heartfelt gratitude to Brian for elevating my store to new heights!

CloudStep
Canada
5 months using the app
May 11, 2023

very good support, I'm super happy with Erica
You can choose custom packaging for your products and add some special custom made thank you cards. For me it's the best option for a Dropshipping business!

Illumicharge
Switzerland
5 months using the app
October 21, 2023

The app is incredibly user-friendly and their customer support is excellent. I had an issue that needed immediate attention, and I was assisted by a representative named Suki Huang. She was very friendly ! Their response time was lightning-fast, I could resolve my problem.

Excalibur
Germany
5 months using the app
September 28, 2023

Super satisfied with the customer service and the entire platform. The support response was very quick, I would especially like to thank Ceci who was able to fix everything for me very quickly.

Akaiko
Poland
5 months using the app
Edited January 31, 2023

Cjdropshiping it's the best
Estella support me everytime my business it's growing thank you Cjdropshiping

GADGET STORE
United States
5 months using the app
September 17, 2023

Recently started my Shopify store again through CJ. The customer service is incredible. Nancy Wu, who has helped me, is highly knowledgeable about all aspects of CjDropshipping, and she has helped me to set up and optimize my store for success.

TheHeatedCompany
United States
5 months using the app