Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 6, 2020

The team of cj always responds quickly and with effective answers,the products are of quality, thanks cj team! :)

FFOIL SHOP
Mexico
5 months using the app
CJDropshipping replied August 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 24, 2021

I used to use Ali express but I had only issues. CJ is a very good service. My agent is very responsive. I recommend 100%.

candydreamy
France
5 months using the app
CJDropshipping replied February 24, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 22, 2021

CJ Dropshipping is the best when it comes to the dropshipping game,It helps me worry less about procedures and more about actually running my business. They are super easy to deal with, great communication, and trustworthy. Highly recommended!
I'm happy with my experience!!!

tvshows merch
India
5 months using the app
CJDropshipping replied February 22, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2023

Box Chen is very helpful in starting up my process and improving it with tips and tricks because I am brand new to this type of business

Kev's place
United States
5 months using the app
March 11, 2023

Fast and excellent customer service! I had an issue with a listing and got assistance from Jesse who was fast in responding and super helpful.

Kiddiez Ville
Poland
5 months using the app
August 5, 2020

I use this app almost every day , it has completely changed my business into the best , fast sourcing , amazing customer service , and i was very happy to work with my agent Howard huang , this guy did an amazing job every time i request some help , fast response , and great hospitality , highly recommended .

Koli mart
Morocco
5 months using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 8, 2023

My privat Agent Murphy is given me a very good service he is responding very fast and solve my problems very fast

Mein Shop
Germany
5 months using the app
November 9, 2023

I find it very helpful with personal agent. Sini has been an amazing agent as I am starting my career in dropshipping.

Batth Timeless Trove
Australia
5 months using the app
July 4, 2022

Recommend for beginners, very friendly working and fast repliers. I like Tinkle Chen, one of the staff working in Cj, very friendly, very nice

Lei Jewelry
United States
5 months using the app
Edited June 28, 2021

Excellent customer service from my agent June Chen, she always answers all my questions on time in a efficient manner. She is very nice and friendly and also very supportive to improve my business. She understands all my inquiries and solves them promptly each time. I highly recommend CJ because of the excellent service, their 24/7 support is amazing and the variety of products really suits my business needs ^^

Nashimbi
New Zealand
5 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.