Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 4, 2024

Very pleased with CJ dropshipping, the service is always on point, whenever you have a question you will be helped within a few minutes, even if your agent isn't available. Website is easy to navigate, and i really like the way you can add products to your store, your products are online within a few clicks. very impressive !

Zenora
Netherlands
8 days using the app
September 17, 2024

Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!

BrightLine Shops
United States
Over 1 year using the app
December 24, 2024

The customer service agent, Connie, gave me the most complete answer and let me know how to operate the customized options, thank you so much.

TAKEBREAK
China
2 days using the app
November 28, 2024

I am very satisfied with the customer support. Walter was very helpful and assisted me a lot. Quick response times, and he was able to directly help me with my issues

YUKONY
Germany
3 days using the app
October 1, 2024

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

NOVELIQ.
Netherlands
4 months using the app
October 2, 2024

I asked for help understanding how to track an order and was promptly assisted by Bellica, very friendly and efficient, I recommend it.

Cleo Connect Full
United States
3 months using the app
October 7, 2024

Quick and professional, Ruth.

Jojoshop
Romania
About 2 months using the app
September 23, 2024

I received quick and excellent assistance through the chat from Steph Zhu. Prompt action and great service!

Vidano
Netherlands
9 months using the app
October 5, 2024

Great service. Angel was very helpful and fast with his responses. Answered all my questions!

My Store
United States
2 months using the app
October 20, 2024

Very satisfied with the assistance from Winnie. She was very helpful in directing me how to process a payment.

TRENDY & CLASSY
United States
18 days using the app