Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

October 3, 2023

They have good service and Linda is the best

ISEL Amsterdam
Netherlands
5 months using the app
May 31, 2023

CJ Dropshipping is an exceptional dropshipping platform, and I would like to thank my agent Fiona for her valuable support. Thanks to their reliable service and wide range of high-quality products, my online business has experienced remarkable growth. I highly recommend CJ Dropshipping and Fiona to anyone seeking a successful and hassle-free dropshipping experience.

CrystalHarmony
France
5 months using the app
February 14, 2022

They have some of the best support and service out there, had good help from Bonnie Gu :D have worked with them over a month now and they help a lot with questions :D

mymakeupfashion
Sweden
5 months using the app
CJDropshipping replied February 14, 2022

Thank you for your feedback! Your approval is our motivation.

November 2, 2023

I´m pretty satisfied working with CJ! They have good products, a very professional team and fantastic support! Thanks to Fionnula for the big help!

Owl Fair
Portugal
5 months using the app
April 17, 2023

Bruce Lin is really always a very good help you get super fast help when you do not know something so I give this app and especially the support 5 stars!

AShape
Germany
5 months using the app
October 20, 2023

I recently had the pleasure of experiencing exceptional customer service from Bonnie Gu at CJDropshipping. Bonnie was not only professional but also displayed an impressive knowledge of the company's products, all while maintaining a wonderfully friendly demeanor.

From the very beginning of my interaction with Bonnie, it was evident that she prioritized my needs as a customer. Her patience and willingness to go the extra mile to assist me with my questions made my experience truly enjoyable.

Bonnie's expertise and dedication to customer satisfaction set her apart as a top-notch customer service agent. She demonstrated an incredible understanding of CJDropshipping's offerings, which was immensely helpful in addressing my inquiries.

In an era where great customer service can be rare, Bonnie Gu exemplifies what it means to provide exceptional support. Her personalized assistance has left a lasting and positive impression on me, and I have no doubt that she is a valuable asset to CJDropshipping.

I want to express my gratitude to Bonnie Gu for the outstanding customer service she provided. If you're seeking a customer service representative who is professional, knowledgeable, and friendly, I wholeheartedly recommend Bonnie for a stellar customer service experience. Thank you, Bonnie Gu, for making my experience with CJDropshipping memorable and enjoyable!

Dodhoro
United Kingdom
5 months using the app
March 19, 2021

This app is so user friendly, I used it to start my drop shipping business and it worked out well for me. I was assisted by Fergie, she was extremely helpful and was always available to answer my queries. I would definitely recommend this app for the people who want help with their drop shipping business.

Aycie
Canada
5 months using the app
CJDropshipping replied March 19, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

April 6, 2021

My experience so far has been super positive, I am thankful to Cecil Chen helps me quite a bit and the app itself is pretty easy to navigate. So far I don't have anything negative to say.

Aglowsy
United States
5 months using the app
CJDropshipping replied April 6, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

November 22, 2021

I Use CJ For My Unbranded China Imports, They have been Great to work with, I was Assigned Mix Huang as My Agent who looks after things on there end for me, When She is not available Other Agents do not hesitate to help out either so its great service , special thanks to Jacob Zhao today for helping me with a Product enquiry. Highly recommend CJ as a Growing Business they make Importing from China very easy.

N8P-OFFICIAL
New Zealand
5 months using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.

June 26, 2023

Alina Liu is very helpful and responsive, and she always answers questions quickly. Her customer support is excellent

Beach Dreams
United States
5 months using the app