Reviews (9,303)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 30, 2021

Great app and nice customer support from my agent Yuki. Always available and also helping when there are problems, not only when it comes to sales.

Innovatiehaven
Netherlands
5 months using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

Leila is the best consultant at CJ, she is very professional, I love he approach helping with any query

Maya Babee
New Zealand
5 months using the app
February 2, 2023

very good platform and customer service test it for free and make your own opinion good luck

invakom
France
5 months using the app
May 26, 2021

Import and shipping info very fast and accurate. We tried for first time, and we are always working with them. We recomend it 100%

The Baby Essence
Spain
5 months using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

October 7, 2023

Amazing experience!! They are highly professional and I would recommend it to everyone. Big prompts to my agent Connie - I never waited for more than 3 minutes for her answer!!

My Store
United Kingdom
5 months using the app
July 16, 2023

Arelene Nong really helpful , easy to talk to, she answered all my question highly recommended for any issues

Little wounders
United Kingdom
5 months using the app
August 23, 2023

Box Chen was very helpful!! He helped me learn how to list products at different price ranges. Thank you!

My Store
Canada
5 months using the app
March 13, 2023

Fionnula is a really good assistant, he always answers me and helps me a lot, I would be lost without him

NecessityLive
Italy
5 months using the app
July 21, 2023

Leah Cheng has been helpful in getting product video of a certain product. Her response time was quicker, much appreciated.

ikyky
South Africa
5 months using the app
December 1, 2020

excellent attention, I was delighted with the service of Aketa XiangI solve a problem in a matter of minutes

DropShopLis.com
United States
5 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!