Reviews (9,306)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 13, 2023

Fionnula is a really good assistant, he always answers me and helps me a lot, I would be lost without him

NecessityLive
Italy
5 months using the app
July 21, 2023

Leah Cheng has been helpful in getting product video of a certain product. Her response time was quicker, much appreciated.

ikyky
South Africa
5 months using the app
December 1, 2020

excellent attention, I was delighted with the service of Aketa XiangI solve a problem in a matter of minutes

DropShopLis.com
United States
5 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 29, 2020

Very excited about CJ dropshipping! This company really takes a lot of work out of our hands and is very easy to work with. Many thanks to our personal agent Khloe as well, for your awesome support!

TrendiHome
Belgium
5 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 17, 2022

I used this app to dropship multiple product. The costumer service and shipping times are much better than their competitors!

Essentialwellnessco.net
United States
5 months using the app
November 14, 2023

The app is easy to use, but customer service is very good too. Merchants are assigned an account assistant (mine is the wonderful Camilia) and if they aren't online when you need help, another assistant will pick up. The other plus is that Titles and Descriptions are in good English!

Hand Picked for You
United Kingdom
5 months using the app
June 4, 2023

Ceci was my agent from CJdropshipping, from the beginning all the way to me successfully opening my store she was great very detailed and was on hand ready to assist when called upon. best customer service i've had in a long while. thank you

1_DXB
United Arab Emirates
5 months using the app
October 22, 2021

Very good support. The platform is a bit hard at first but support guides you very well. Would totally recommend CJDropshipping.

Bento Box Triple
United Arab Emirates
5 months using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

March 30, 2023

I spoke with Fairy Hong, who was very helpful, knowledgeable and very patient with me. Because of service like this I would recommend CJ drop shipping to anyone interested in operating an online business.

Just 4U
United States
5 months using the app
May 19, 2023

my agent robert yang is really helpfull,earlier i was so confuse but he solve my all problems,i am so happy of my agent.

Back Dwelling
Pakistan
5 months using the app