Reviews (9,306)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

July 20, 2023

Thank you, to Bianca ! She was friendly and solved my problem within minutes ! I needed some informations and she gives it.

Acanthia
France
3 months using the app
June 27, 2022

Mango服务特别好, 耐心周到, 会推荐给其他朋友使用这个APP, 一件代发省去很多麻烦, 可以连接很多平台, SHOPIFY, TIKTOK 小店,EBAY等等, 价格也比较合理, 不算贵,谢谢!

Laatikui
China
3 months using the app
August 22, 2023

My agent Billy was very helpful and patient. He was able to give me the USPS Tracking Number when I could not find it.

Leesa Michelle
United States
3 months using the app
January 11, 2022

I'm very satisfied with the assistance of CJDropshipping agent Shaw <3 is always available when needed.

But official
Morocco
3 months using the app
CJDropshipping replied January 12, 2022

Thank you for your feedback! Your approval is our motivation.

Edited November 20, 2023

So far, I have THE BEST EXPERIENCE with my 'customer service agent' named Suki Huang & Marian Chen. I have just started this business and all of this is new to me. But my service agent is just one message away and any issue gets solved. I hope cj works best for me and any newcomer out there.

Blissful
Germany
2 months using the app
November 28, 2022

I use CJ for all my fulfillment needs, not only do they have competitive pricing, satisfactory shipping times and lots of product selection, their customer service is very good. Specifically Fiona Xu has helped me combine SKU's list new products and has replied quickly and proficiently to all my questions and concerns. This has greatly helped me dial in my store quickly!

Snowcreate
Canada
3 months using the app
October 11, 2023

Royce Zhang super service!! Janet helped me with everything today, thanks!

Horizon Watches™
Spain
3 months using the app
April 5, 2023

Sita Cui (agent) was an excellent help, despite me asking some rather obvious questions. Quick reposnse to tickets, delivery and customer service is excellent. I strongly recommend this service.

LoveMyCat
Australia
3 months using the app
May 21, 2023

Great app and excellent customer service, efficient and very responsive. Huge thanks to our dedicated agent Camilia Zhu in particular.

Furpalz
Canada
3 months using the app
March 15, 2023

Very satisfied with the customer support. Niky was my support agent and she was very attentive to even the smallest problem.

AirWoom
Türkiye
3 months using the app