Reviews (9,306)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 30, 2022

Christina Chen was extremely helpful. I think she deserves a raise because he genuinely took the time to help me step by step for 3 hours straight, I am truly impressed ty so much :) it's too bad I can't give her more stars ❤️

Pets Primal
United States
Over 1 year using the app
August 1, 2021

Owen Wen has resolved all my queries very patiently. I am happy with its service. Thank you so much.

Indo Hut
India
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

August 9, 2021

I have been using their service for many years. Always Good Customer Service and Fast Shipping. Highly Recommend.

LightningStore
Singapore
Over 1 year using the app
CJDropshipping replied August 9, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 12, 2023

I am very satisfied with the service. Especially my personal agent Talisa always helps me and answers very quickly. i can only recommend this service.

endloseherzen
Germany
Over 1 year using the app
May 18, 2023

It's amazing! I have many questions usually and support is quick and professional, Angel assisted me today and everything worked out fine! It was quick and pain-free experience!

Unique Find
Germany
19 days using the app
July 30, 2021

I have been using CJ for a while now and it's been a blast! Everything works and customer service is great. My agent Danny Xiang is always helpful and answers quickly.

Robust
Finland
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 1, 2023

CJ is great & thanks to Phoebus Wang, June, Violet Su to name a few that have really helped my out! The Live Support is always available, fast and provides a solution.

BandLiebe
Germany
Over 1 year using the app
March 15, 2023

Great service and great communication from agents.

So far I haven't experienced any issues with products or delivery times, fulfilment has been quick and easy with constant updates. Can't complain.

Dozzze
United Kingdom
19 days using the app
December 15, 2020

Very good platform and Yeri is kind, helpful and professional agent! Thanks!!!!!!!!!!!!!!!!!!!!!!!!!

Borozi
Sweden
Over 1 year using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 18, 2022

Best customer service ever! you send the message and problem solve. Connie is super helpful and patient, taking his precious time to help.

Get Natch
United States
Over 1 year using the app