Reviews (9,306)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited May 17, 2024

Sveta has been very helpful and efficient in assisting me in handling the challenges that I encounter. She is also very quick in her response time and also good at communication. I look forward to more of her support.

A quick update here. Ruth, Damen, Linda Feng, Bonnie and the whole CJ team have been quite helpful. They have provided a great deal of support to ensure that RSS Webshop is able to serve our customers better. We are very grateful to the CJ team.

rsswebshop
Estonia
Over 1 year using the app
January 26, 2021

Wow, amazing. Best dropshipping warehouse, I have the best agent you can ask for! Thank you for an amazing job!

GreenEli
Israel
Over 1 year using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 25, 2021

CJDropship is the best among all fulfillment services out there. Very supportive customer support service, Charles Lu is a great representative, he helped me solve my queries. Dropshipping Features from CJ Dropship are very impressive. They are awesome.

TENDIZE.
United States
Over 1 year using the app
CJDropshipping replied June 25, 2021

Thank you for your feedback! Your approval is our motivation.

June 15, 2021

Very nice team, and agent are very reactive. the best for dropshipping in my opinion. especially for packaging customization.

Bestcomfystuff
France
Over 1 year using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.

November 7, 2021

Many thanks to Mango Fu for the help she gave me and for all her patience I highly recommend the store and the service they give I give 5 stars!

zohargift
Israel
Over 1 year using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

November 25, 2021

i like cj, nice app for dropshipping, nice dashboard, importing products and so on, ...
nice service, especially Annie.

Koyfo
Germany
Over 1 year using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

September 18, 2022

Box Chen was very helpful, patience and kind with me. Thanks to him I got answers to all my questions.

Rasha
France
Over 1 year using the app
January 31, 2021

cj is an efficient platform that responds at the very minute! solve our problems and moreover are very nice I have just had the experience with the agent "Roger Luo"
who knew how to bring me the best assistance for my shop thank you again

Evolutionary ™
France
Over 1 year using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 29, 2020

This is an amazing app I ever use. Fast shipping and reduce my dispute rate up to 80%. Highly recommend

Anodle
Vietnam
Over 1 year using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 2, 2020

I had a problem with listing products on my store and I contacted Howard on the chat, Howard was extremly helpful and was trying different things to rectify the problem and stayed in contact with me throughout the whole process. Howard had the problem rectified within 30 mins. ⭐⭐⭐⭐⭐

flocro
Ireland
Over 1 year using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!