Reviews (9,309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

February 12, 2023

Ken was really helpful and guided me through the whole process without hesitation very grateful for his help.

illumitzz
United Kingdom
4 months using the app
November 30, 2023

When it comes to CJ Dropshipping, I give it to them. I made my first sale today and Bonnie makes the experience so easy for me because he is on standby. I now have time for some other things because I just make my order CJ takes over the the the fulfillment process.
I hereby recommend CJ Dropshipping to dropshippers and prospective dropshippers out there as number 1 dropshipping app.
Once again thank you Bonnie for your apt response to all my queries.

Xtra Multi-purpose Stores
Nigeria
4 months using the app
January 20, 2024

Customer service is very helpful, I recommend

Chykit
Türkiye
3 months using the app
February 22, 2023

The site is convenient to use and has got great customer service if you are just starting. I personally got helped by Paulo and my problems were quickly resolved.

StudentGadget
Netherlands
4 months using the app
Edited April 29, 2020

We love using CJ Dropshipping. Our agent Alisa has been helpful since the start and continues to provide the best assistance to us. We don't think there's any better alternative with such reliable service. We're glad to have be using CJ.

Yefta Outlet
United States
4 months using the app
CJDropshipping replied April 29, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

App saved my shop, supplier went AWOL and these guys and Catherine from their customer service saved my orders!

Usephoria
United Kingdom
4 months using the app
CJDropshipping replied January 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 24, 2023

shicharl qui was extremely helpful! I was having issues with shipping confirmation emails being sent to early and she stepped in and eased my concerns and solved my issue quickly.

For Your Life Style
United States
4 months using the app
March 6, 2023

thank you for the invaluable help and the speed provided by Ruth, a staff person, who helped me and whom I hope will still have the opportunity to work with for my product research.

best-life
Canada
4 months using the app
Edited September 9, 2020

I used this app for branded packing, I very liked the app, amazing service, trying the best to help you, especially Maxine done all the hard work for me with sourcing products

HousePappa
Israel
4 months using the app
CJDropshipping replied June 24, 2020

Glad we can help you. We are always devoted to offer the best service and help every drop shipper. Have a nice day!

March 15, 2023

As being someone new to the whole drop shipping business, Cheria (my customer support) was a huge help in developing a better website, and gaining much better results. Thank, you!

PocketPurify
United States
4 months using the app