Reviews (9,309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 15, 2023

As being someone new to the whole drop shipping business, Cheria (my customer support) was a huge help in developing a better website, and gaining much better results. Thank, you!

PocketPurify
United States
4 months using the app
Edited April 3, 2023

I was really satisfied with the customer service. Customer service Agent Cheria was great in helping me with my problems and they were fixed very fast. She is always very quick to respond to my messages and helps me with a lot of my questions. Very professional work style; communication with her is very clear.

catnado
Germany
4 months using the app
November 26, 2022

Cheria helped me to get all my answers about the specific product and disappeared my confusion faster than expected.

Cleansing
Germany
4 months using the app
October 31, 2023

beste unternehme

Sher Khan Baba (SKB)
Germany
4 months using the app
December 12, 2023

Thanks to Alan at CJdropshipping for his assistance, very helpful and professional

The Village Shop Cyprus
Cyprus
3 months using the app
December 22, 2022

Cristina was very helpful in navigating through the CJ platform. Always available to respond to any queries.

ZenithCandles
United Kingdom
4 months using the app
January 31, 2024

Sabrina Liu - Every time support is fantastic and marvelous. Problem sort out with in few minutes exact point you understand where will be the issue. Thankyou very much.

Freedom Finds
India
3 months using the app
March 21, 2023

Mr. Whalen Zhu helped me fast with my Questions, good Service. It was my first time contacting a Worker and he helped me with any Question.

Anytime again.

EndlessCart
Canada
4 months using the app
August 16, 2023

I was unclear of few things and the representative Angel, helped me out. She was very knowledgeable and very nice. They helped me understand and calm my worries. I Thank her very much

Jiggy Store
United States
4 months using the app
August 23, 2023

Very well supported for my special case by Roxane, excellent experience, good prices and possibility to customize packing was wonderful for me.

Artemis
Brazil
4 months using the app