Reviews (9,309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

February 22, 2024

They provide a best support and service .I am really happy with my agent named as 'Celia' and she is very supportive .

DIGIMART
India
About 2 months using the app
February 28, 2024

Fast and quality support, answered all my questions and helped to solve the problem, thank you very much Erica

Sonic13
Latvia
About 2 months using the app
December 7, 2023

The care at Chen June is great! Fast processing, very customer friendly and always does her best. I am very satisfied with the care!!! Many many thanks

Livestor
Switzerland
3 months using the app
July 1, 2020

I am very happy to work with Cole. He is giving me very good support. I hope to have a long successful relationship. Thank you very much.

ScarfFan
United Kingdom
3 months using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2022

I’m happy to work with CJ Dropshipping and my Agent Shicharl she is very helpful and fast to resolve issues.
They have great support Service very good for start ups and they have many range of product choices they resolve issues very fast
The app is amazing i fully recommend it.

Kayluz Home
United Kingdom
3 months using the app
March 4, 2023

I like the way the CJ team is supportive, very quick replies and help in resolving any issues. Thank you Jesse for your service

Gripster™
Germany
3 months using the app
December 15, 2023

Outstanding Customer Service!

I gotta give a big shoutout to Miya Yang! Seriously, she went above and beyond to sort out all my needs.

She was on top of her game, tackling my questions and issues like a pro. She really knew her stuff and worked hard to find solutions that fit me just right.

I can't recommend Miya enough for being awesome at what she do. Super friendly, super effective – she made a real difference in my customer experience. Big thanks for making it a positive ride!

FOLIOPET
France
3 months using the app
January 18, 2024

Grant Is an amazing agent and I highly suggest you use CJ. Customer support is great, and it takes just a couple seconds to get in touch with your agent!

Bulk Store - Ellipsive
Canada
3 months using the app
September 29, 2023

Perfect app for selling products.
I was assigned an agent, his name Is Bruce Lin, who is following me through every step I need to take to be able to sell products with my shopify store

MyStoreMilano
Italy
3 months using the app
May 16, 2023

I am new to CJDropshipping so I was a bit struggling at the start and Kitty Luo has been supporting and helping me a lot with solving my issues and giving answers to my questions. I think it is a good idea for CJDropshipping to assign a personal agent for all the users and I want to say that I am lucky to have Kitty Luo as my personal agent. I appreciate your help :)!

STRAPrism
Australia
3 months using the app