Reviews (9,309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 2, 2022

Can't say enough good things about the customer service. Truly exceptional and i honestly recommend CJ Dropshipping for an easy experience

EZ LANYARDS
United States
3 months using the app
CJDropshipping replied March 3, 2022

Thank you for your feedback! Your approval is our motivation.

March 27, 2023

Talisa Chou was amazing in helping me with my first order. She was great at helping me edit the order and fulfil the item. Will definitely use her again. Thankyou

Voirly
United Kingdom
3 months using the app
November 3, 2023

I can only recommend this dropshipping provider from China. The product selection is very large and can be easily integrated into the Shopify store. Order processing is automatic and delivery times are fine. I have a nice agent of my own who is always available to answer my questions and help with problems. CJ dropshipping is very professional and ideal for beginners in this business. Worth 5 stars for me!

phonecase.top
Germany
3 months using the app
January 8, 2024

Very helpfull .Thanks Fionnula!

Kraftofsweden
Sweden
3 months using the app
August 4, 2023

i had a few questions about a product and one of the employees in my case it was winni who helped me out pretty well so the support is great

Luminstick
Austria
3 months using the app
February 23, 2021

Phoebus was very fast and helpful to my questions. Hoping all agents at CJ are fast, communicate well and attentive to detail. Thank you.

Olidoggy
United States
3 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 5, 2020

Service is really great and fast. Always if i have a questions, the customer support helps me !!!!!!

shopisence
Germany
3 months using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 19, 2021

Very fast, very serious, very integrated with my wishes. I hope to make business again with CJ, because they are able to follow and answer in very short times. I thank Mrs Helen and Mr Collin. Very important to have a person who is always at your disposal!!!!

facilitate-your-life
Italy
3 months using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

May 1, 2020

I used this app for my drop shipping service. Fast Response, Helpful and nice supports are important for me.

Gamaro X
Malaysia
3 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2024

I had an exceptional experience working with Ashley Wu in setting up our online shop. She responded promptly, provided invaluable assistance, and was consistently pleasant. Ashley’s dedication extended to responding on Saturdays and being available around the clock. Her expertise was evident, and without her help, our shop setup wouldn’t have been successful. I highly appreciate her outstanding support!

Gadget Pen
Germany
3 months using the app