Reviews (9,309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

April 10, 2023

My agent name is Brian. He help me with all my questions. Very happy with his service, he was very patient with my questions.

Rachid Laafou
Italy
3 months using the app
Edited June 3, 2023

Great support from Sulee Li. She helped guide me through the order customization process and provided me with alternatives to resolve order missing information! I am grateful to Sulee— much love to her.

Bruce Lin has helped give me the updated tracking information of the local carrier and resolve undelivered orders!

Supawo
United Kingdom
3 months using the app
January 3, 2024

Yori Lin over at CJ as our agent really blew us away as we onboarded with the company. We've worked with a lot of companies and the live chat support we received from Yori Lin really gave us comfort in using the CJ Dropshipping platform. Thanks Yori!

Variety Vault
United States
3 months using the app
August 1, 2023

The best in service is a Alina Llu ✨❤️.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐✨⭐⭐✨

Gold
Iraq
3 months using the app
August 11, 2020

This app is amazing, High quality service and shipping!
Grace Li from the support team help me a lot 1 on 1 with everything I asked him.
He solved all my problems and problems/questions I had!
Very fast response and supportive!
Thank you CJDropshipping and Grace Li from customer service!

Gmicko
France
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 16, 2024

Hey, Sita Cui is the best one on review and she really helped me so much and she learned me very things about cj dropshiping❤️ so I’ll give her 5-Star and arigato gozaimasu ❤️‍

Senior_Aiman
United States
2 months using the app
March 22, 2023

I was wanting to get some ideas on what to sell for the recent holidays coming up and my agent Leila was very helpful! Cj Dropshipping is the way to go when selling online

InfraTech
United States
3 months using the app
August 19, 2023

A Usefull dropship platform with a quick support service system.....................................

FluffyLamp
Italy
3 months using the app
March 14, 2024

'Karen Jiang

LUXELIFESTYLE
Canada
About 1 month using the app
January 30, 2024

Ideal app to fulfill orders and excellent support service!

Veluria Shop
Spain
2 months using the app