Reviews (9,311)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

April 14, 2023

Bruce Lin helped me very quickly and patiently. there's really nothing to complain about. Very good customer service - that's what CJ is all about

LittleCaligraphicOfficalStore
Germany
3 months using the app
January 9, 2024

Really would recommend using CJdropshipping. Been working with Tracy Fang, my agent and she does a great job. She tries her best to sort things out for me and does it as quickly as she can. Communication is perfect, response times is as how it should be and I couldn’t ask for more!

Bladebrella
United Kingdom
3 months using the app
December 12, 2023

Ashley Wu is a very reliable person Ashley’s always ready to answer questions and on time and has helped me with weeks long issues in a day. A savior I may say

Lollyn's store
Sierra Leone
3 months using the app
December 21, 2023

The agent Philippa helped me to search a very good product and she was really exceptional

AspiroMania™
Italy
3 months using the app
February 25, 2021

This is a great app to work with, I have a personal agent that I can ask all my concerns. Thank you Benson Bian.

MasterSealing 2.0™
United States
3 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2023

Great experience with customer support! Bonnie was able to provided much needed help, right on time

DZAKO
Bulgaria
3 months using the app
May 18, 2021

I used this app for an easier and fe aster way to get products up and running on my store. They provide you with a designated CJ Agent, who helps you gd et around the website and assists with any questions. FIONA was amazing and attentive! I'd be lost without her :)

Sharp Sense
United States
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

December 19, 2023

Whalen Zhu was very patient with me and answered all of my questions. Helped me link my products with the right suppliers and even helped add variants

Venturia
United States
3 months using the app
March 1, 2021

I have been using CJ dropshipping for around a year now and I must say I have to give it all to my agent Yeri. She continues to give the best prices on products and has helped with any troubles extremely quickly. Highly Recommend!!!

ENTUNE
United States
3 months using the app
CJDropshipping replied March 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 27, 2023

I'm satisfied for the details help of this person named Arlene

Fashion Pulse
United Kingdom
3 months using the app