Reviews (9,311)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

Edited August 2, 2020

Betty Bao Thanks for your great service. I want to tell you your App is Amazing. Amazing. Amazing. This App is solving many problems we have as Dropshippers. If you don't have it. You miss big opportunities to smooth your business process

LifeHackee
United States
3 months using the app
CJDropshipping replied August 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 6, 2020

Efficient platform, highly responsive and available support. The Damon assistant was able to provide me with the answers to my questions!

Hiveràlaise
France
3 months using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 28, 2023

July Chan deserves high praise for her exceptional service in terms of timeliness, clear explanations, insightful guidance, and valuable advice. Her knack for simplifying complex topics and offering personalized counsel sets her apart. Highly recommended!

watamapo
United Kingdom
3 months using the app
July 24, 2023

Ryan Chen: is the best help ever he is the man he should get pay rise did the good job cjdropshipping.

Wattrel Home
New Zealand
3 months using the app
December 7, 2023

Well I hope yall are as lucky as me, I have the best manager of all time luria Xie. Always there when I need him/her and always patient. Because of her, navigating the app seems easier. Thank you. But the shipping cost to south africa, I'm in south africa and the cost be killing me.

FINE store
South Africa
3 months using the app
February 12, 2024

I had issues with fulfilling my order and I got in contact with Arlene on the customer service section, she paid attention to my issue and she sorted out all everything. It made me rely on the ability of CJ dropshipping.

Calmcurves
Canada
2 months using the app
December 12, 2023

best customer service

ComfyLayers
Tunisia
3 months using the app
January 6, 2024

I want to express my sincere appreciation for the outstanding service provided by Carrol Tu. Her assistance was invaluable, and I am thoroughly pleased with the support received. A true professional who goes above and beyond. Thank you, Carrol Tu, for your exceptional service!

AG Threads
Philippines
3 months using the app
April 29, 2021

I was having trouble with the CJ Dropshipping website when I login the search bar was missing so have to contact CJ dropshipping consultation support and Estelle Zhou was there to help to solve my missing search bar issue within min, generally, I am very impressed with CJ dropshipping support. Thank you.

Fiven10
Singapore
3 months using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

July 13, 2023

Sehr schneller Kundenservice, der bemüht ist zu helfen. Manchmal stört, das man nicht genau weiß mit wem man gerade kommuniziert und man muss sich wiederholen. Klappt dennoch sehr gut!

LuminPaws
Germany
3 months using the app