Reviews (9,313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

January 27, 2024

I've been using CJ for some time now and their customer service is perfect. I'm currently assigned to Alexis Wong and she does her job exceptionally well. Very pleased

Cozy Cycle
Malaysia
2 months using the app
December 2, 2023

really helpful and best dropshipping site my personal agent zoey is very helpful really recommend this site for anyone starting i dropshipping and people who also have a lot of experience with it very easy to use and user friendly!

ShopLustrify
Canada
3 months using the app
June 20, 2023

Best Support ever!!! Thank you so much!

My agent Zoey did an excellent job and helped me a lot. Really appreciate that he answers immediately and very kind.

Highly recommend to everyone!

KatzenLiebeSJ
Germany
3 months using the app
March 5, 2024

Celia is deserves ten stars. It was great service

My Store
Saudi Arabia
About 1 month using the app
October 23, 2023

I was looking for customer support and Agnes Liu help to understand a lot my option with the products available.
Thank you

Living Force Store
United States
3 months using the app
August 4, 2023

I am delighted to share my experience working with my exceptional agent Niky . She unwavering support and dedication have been instrumental in the success of my business. It was evident that She possessed a profound understanding of the dropshipping industry.She guided me through the entire process of setting up my orders with remarkable expertise and efficiency.I am grateful for the peace of mind She has provided me with her exceptional service.

FSYSER
Spain
3 months using the app
March 2, 2021

I am using this app for 2 months. App is great designed but I have some problems with inoperable items, but I suppose that is because of suppliers. I am giving 5 stars just because my agent Fiona, she helps me a lot and solves all my problems.

Alzory®
United States
3 months using the app
CJDropshipping replied March 2, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2020

agent estella is very good agent rien a dire sur le service a l'écoute franchement la meilleur , tout mes produit son vérifié

L'Instant Shooper
Réunion
3 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2024

Eileen is incredible! It has been so easy to work with her. She is incredibly kind and supportive. She helped me negotiate my product prices down very quickly. I highly recommend working with her!

Elyze
United States
About 1 month using the app
September 25, 2023

I want thank to Sini Liu for all she helped me with, I'm new to this, but she gave me a huge hand on how to start this, and she took the time to teach me. I really appreciate it.

My Store 20 End
Canada
3 months using the app