Reviews (9,313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

October 22, 2020

I'm so glad I found my agent Bianca through CJ Dropshipping. She has been a delight to work with and so far the service has been solid from product quality to shipping. Definitely recommend!

AllThatGadgets
United States
3 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 11, 2020

Good logistics and extremely good customer service. I got connected with Louie Shang right when I started off at CJ and he helped me through it all. 10/10 ++++

Pawsessed
Norway
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2024

'Karen Jiang

LUXELIFESTYLE
Canada
About 1 month using the app
April 28, 2020

I was helped very good by my agent who explained everything to me about dropshipping and shipping large parcels as the different options regarding branding. Definitely recommend!

Misstyled
Netherlands
3 months using the app
CJDropshipping replied April 28, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 26, 2023

My agent is John, and I am very satisfied with him. Always on service and ready to help with everything.

Petmart Zone
United States
3 months using the app
January 30, 2024

Exceptional app with a seamless user experience! The customer service from Chandy Chen is truly outstanding – responsive, helpful, and committed to ensuring a positive experience. Any query or concern is swiftly addressed, making the overall interaction delightful. The app's functionality combined with top-notch customer service from Chandy Chen, sets a benchmark for excellence. Highly recommend!

PrincessCC
Singapore
2 months using the app
January 2, 2024

The service of CJ is great. I deal with John Tao, He was great. Clear, Simple and easy to understand. Thank you for answering the questions in a very satisfactory way.

Desire Dot
United Arab Emirates
3 months using the app
October 24, 2023

Fionnula Wong sehr hilfsbereit super

Solifix
Germany
3 months using the app
August 23, 2023

My agent Camilia Zhu was super helpful and swift with responding to me even at 3am. They have excellent support this is a great DS app

Opulent selections
United States
3 months using the app
January 26, 2024

Fantastic service! Corry is my agent, and he's great. Very professional, great English skills and always overdelivering in terms of service. Would recommend.

OptiLabs
Netherlands
2 months using the app