Reviews (9,313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

December 1, 2020

I am using CJ and the customer service, is one of the best i ever met. They answer at every my question, and i do a lot of questions. Now i've just finished the chat with Aketa Xiang and she was really kind and available for each doubt. Generally i think that customer support at CJ is one of the top.

SPINELAY™ - Official Store
Italy
4 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 23, 2023

Thanks to Bin Han awesome customer service answered my question quickly and professional in a good amount of response time

Woof Wear World
United States
4 months using the app
December 18, 2020

App is amazing, but customer support is even better. Kiko fixed up my product connections when I couldn't figure it out myself and answered all of my questions. Top notch!!! 10/10.

Illux™
United States
4 months using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2023

Very fast and helpful customer service, we are very satisfied with our personal agent Bonnie. She simplifies all our work processes and does a very good job.

Schlappit
Germany
4 months using the app
May 25, 2023

Pleased with the service by Janet, quick and reliable! I'm impressed with how well staff deals with issues.

Blooming Touch
Australia
4 months using the app
May 4, 2021

Amazing customer service, great list of products, fast delivery. I definitely recommend CJDropshiping.

In Vogue & Classy
Canada
4 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

January 23, 2023

The people that they respond you questions are awesome especially a person named Rebecca, she is awesome helping in this cases

Corfont
Mexico
4 months using the app
March 23, 2021

Works really well with shopify. Automation process is easy and it shows the full shipping cost etc. Helps us as small business owners trying to sell more products to our customers but not having to invest heavily on inventories.

Code Coffee Company
Singapore
4 months using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

October 26, 2023

I am very satisfied with the support
Help is provided wherever possible, especially my agent Bruce Lin is very helpful and professional in his work. Keep it up

MyMela
Germany
4 months using the app
April 1, 2023

Thanks Mandy for helping me a lot, she is the best agent you could ask for! I recommend the app to start in e-commerce, it's perfect

Pantuf.la
United States
4 months using the app