Reviews (9,313)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

June 30, 2022

Tracy is a personal agent and she's doing pretty well with solving the queries. Anytime i got anything else to ask i can just go to online chat on the cj page and usually someone is there to help also.

AdevaBox
Romania
4 months using the app
November 17, 2022

Christina Chen has been great to work with and is always incredibly helpful! She provides guidance and advice whenever I have a question.

Bubble Blaster
United States
4 months using the app
September 17, 2023

Really Satisfied with the service you'll get with Cj. Fast delivery, valid tracking number and a personal Assistant you can reach out to all the time. In my case Kris helps me with all the questions I have and reaches out to me if there are any troubles with the backend. They even help you source the products pretty quickly. Great Service! Highly Recommend.

DriftCraft
Germany
4 months using the app
November 23, 2020

I've been using this app for 1 month now, and the customer service is amazing, special thanks to Frank, he helped me a lot to set everything!

BuyByeOutlet
Canada
4 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 27, 2023

I love the communication on CJ ! Always eager to solve my problem. Big Shout Out to Connie ! I asked to bundle two products in one and i got immediately a new SKU !

madealo
Germany
4 months using the app
June 18, 2023

They are very responsive and I got quick answers to my questions. Especially from Agent Sita Cui!
I highly recommend using this app.

Fynda.nu
Sweden
4 months using the app
January 25, 2023

CJdropshipping is highly recommended,
Super quick and helpful service by Rebecca Zhang! Thanks a lot!

cerapets
Israel
4 months using the app
June 21, 2022

Excellent customer service, they resolved all my doubts at the time. They were kind and provided me with background information to answer my questions

ROSAS & MIMOSAS
United States
4 months using the app
July 23, 2020

Been using Cj for a few weeks now and they have been superb! Excellent customer support and I love that I have my own agent that is helping me grow my business with lower prices and faster shipping times. This is the best place to source products hands down

Pamont
United States
4 months using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 8, 2022

Hallo! Zunächst einmal bin ich sehr begeistert von meinem Dropshipping-Business auf CJ. Ich arbeite zusammen mit dem Support-Mitarbeiter Paulo, der mir bei allem hilft und sehr schnell antwortet. Er versucht alles, um mir beispielsweise eine CE-Zulassung zu besorgen, und ist ein sehr netter Partner. Ich freue mich auf eine weitere Zusammenarbeit mit ihm.

Schreibt mich gerne an um Meinen Shop zu besuchen um zu schauen wie ich Das gemacht habe mit Paulo

Domisa.Store
Germany
4 months using the app