Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 3, 2023

So far im happy :) customer service is brilliant Winnie always ready to help and answer any questions

Lindisale
United Kingdom
4 months using the app
September 9, 2022

Great help from the consulter Sveta - solved my problems in seconds The app in general is intuitive.

Hera - Beleza Feminina
Portugal
4 months using the app
November 7, 2023

I absolutely love and appreciate my experience with Angel on CJdropshipping she’s been helping me a lot starting up my brand and responding quickly with helpfull information

ruella
Nigeria
4 months using the app
April 20, 2023

Thanks Lori for your great support. Been having real quick and useful support in a minute! Always having a great service from CJ agents.

yoom
Canada
4 months using the app
November 1, 2023

Im new to this whole system so I do have a couple question and Leah was an amazing help and quick and clear to reply and more than happy to assist me!

Chrome Jewlery
United States
4 months using the app
June 17, 2022

Sveta was very helpful to me and really guided me to resolve my issues. Cj dropshipping has been really great

Kygoh.com
United States
4 months using the app
April 22, 2023

Almost instant responses every time. My agent today, Box Chen, was very helpful and escalated my issues to the proper departments. 10/10 service

Elvinity
United States
4 months using the app
January 20, 2023

I spoke with Sita and she was extremely friendly and helpful. She synced my my Shopify orders to CJ in no time! Great service!

Brewgata | Everything starts with a coffee
United States
4 months using the app
February 27, 2023

Just starting with CJ Dropshipping, already had so many questions, it was really easy to connect with an agent via Whatsapp. Michell luo was really helpful and guided me through all my questions. best costumer services

supamazing
Netherlands
4 months using the app
March 15, 2023

Very satisfied with the customer support. Grant is my support agent and he takes care of the smallest issue.

8KRAW
United Kingdom
4 months using the app