Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

June 6, 2022

good support , staff are very helpful and active , personal agents are great and offer support 24/7.

ChillowSleep
United States
4 months using the app
October 26, 2023

Very nice service and fast support, shoutout my man Bruce Lin he's the best account manager

plumogarden
Italy
4 months using the app
August 28, 2021

Thank you Mandy Lu and the CJ team for helping me and my clients with your professional support and experience. thank you for everything cj team

Kitchensly
United Kingdom
4 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

August 17, 2023

hey i had an personal agent, by the name of Amy Huang, really amazing and caring service! would deffinently reccomend

GlowScaped
Denmark
4 months using the app
January 24, 2023

what a great customer service by Billy in CJdropshipping that helped me so much to solve my shipping issue

FableHouse
United States
4 months using the app
June 4, 2021

best app and nice support it is is good help for new dropshippper price good and shipping better ....

Decorands
Canada
4 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 9, 2023

Wendy has been my agent for quite some time. She was always able to find a quick and effective solution to any problem. I appreciate that she is not responding with scripted responses and will always try to understand what the issue is and how to assist.

She is the most knowledgeable agent I have ever interacted at CJ. Any problem with a supplier? She would be the one to contact them and receive a prompt response.

She works well under pressure and was able to handle any challenge I had during and after the busiest time of the year. I know she is the one you can turn to when you need something done, and I hope to continue working with her for a while to come.

Xpress Harness
Australia
4 months using the app
October 16, 2023

I have experienced with fast respond with Anthony Chung and his team members for being cooperating to provide very clear information to me as supplier. Thank you once again.

The Great Southern Asian
Australia
4 months using the app
September 29, 2020

I am using CJ for a while now and I am very happy with it. They send product faster than Aliexpress and it is also cheaper. You get a personal agent for al of your questions.

Tolledo
Netherlands
4 months using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 16, 2023

I am more than satisfied because I was immediately assigned an instructor to help me move around inside CJ. Bruce Lin was always available and very quick to respond and always gave very clear instructions on what to do

M.R.C.store
Italy
4 months using the app