Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 14, 2023

I'm really happy to work with cjdropshopping. When i had any question, customer service always help me quickly. Especially, Arlene was very helpful to me. Thank you so much.

Atelier de Paris Jewelry
France
4 months using the app
October 18, 2023

Really good customer support, shout-out to Ashely Wu, thank you for helping me

Pets' Oasis
Italy
4 months using the app
December 15, 2020

Hello,
I am happy to work with CJdropshipping, very convenient and efficient, the service is great! Catherine was my agent at the very beginning and now it's Peter, both are very nice and helpful, they help me a lot! The communication is perfect. I really appreciate their efforts and their work! Congratulations!

hooji
France
4 months using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2022

Customer service is always the best! Any questions I have are answered in a timely manner! My current thanks go to customer support agent Christina Chen! Thank you for answering all my questions!

AbbysBoutiqueCrafts
United States
4 months using the app
October 27, 2023

John Tao had been really helpful to me. He answer every question of mine with patient and helped me with the things that i dont understand. Definitely would recommend CJ to others

MBTI's
Malaysia
4 months using the app
July 1, 2020

Very great communication. My Agent Grace Li always helps me with any of my requests. I recommend

Lifetime Yoga
United States
4 months using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 9, 2023

I am very grateful to Ashley Wu because she is always attentive to any questions I have and is very active in the messages I send her thanks to cjdropshipping it is the best app

Essentials Boutique
Mexico
4 months using the app
April 24, 2022

Best service, thanks to Ada Qiu for explaining and answering my questions, it helped me to improve my shop

Dearroom
Germany
4 months using the app
CJDropshipping replied April 24, 2022

Thank you for your feedback! Your approval is our motivation.

Edited February 23, 2021

Fast and efficient customer support.
Always available and quick to solve any kind of need.Satisfied!

Fidera Store
Italy
4 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 24, 2021

Fantastic service and support. You can find all the products you want and have a continuous and complete support. The agent Mayya is very helpful and always ready to help you.

Store Christmas Things
Italy
4 months using the app
CJDropshipping replied November 24, 2021

Thank you for your feedback! Your approval is our motivation.