Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 31, 2021

CJ is very good. And my agent Howard Huang makes a very good job and help me very good and really quick!

Fex-shop
Germany
4 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 27, 2023

Bianca was a great helping me with understanding how order fulfillment tracking works. I do appreciate her patience and breaking everything down, step by step.

Kayden Reneice
United States
4 months using the app
November 8, 2023

Excelent service from Nigel as usual, fast and consistent. Best agent!

Aurastic
United States
4 months using the app
May 11, 2023

Ayden, is a very helpful guy whenever I need him he helps me. He is very friendly and very helpful.

The splash lounge
United States
4 months using the app
June 18, 2023

I am absolutely delighted with the exceptional service you provided. Your professionalism, knowledge, and dedication made my experience truly outstanding. Your prompt responses and attention to detail exceeded my expectations.

I would like to express my sincere appreciation for your assistance. Your expertise and guidance have been invaluable in helping me navigate through the process smoothly. I am extremely grateful for your patience and willingness to go above and beyond to address all of my concerns.

I have no hesitation in giving you a well-deserved 5-star rating. Your commitment to customer satisfaction is truly commendable. I will definitely recommend your services to anyone in need of top-notch support.

PetPulse
Germany
4 months using the app
June 24, 2021

Awesome app! My agent Fiona is supporting me with everything in what I need. Everything is on point and we have a very good communication! For sure I will recommend this app!

Pet Cool Stuffs
Romania
4 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

September 28, 2023

I would like to highlight Janet Zhang's excellent service, she was very efficient and friendly with her support.

AkiNob Shop
United States
4 months using the app
January 13, 2023

Cj is very helpful supplier. My agent Sveta has been a big help in answering my questions and enquiries.

Pablo's
United Kingdom
4 months using the app
November 23, 2020

Great. I am a beginner so its a great app for me to get started quickly, learn and so on. The customer Support / my agent (Benson) is great - really kind and answering really, really fast. Thanks Benson, Thanks CJ for this Service!

KHBase
Austria
4 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2022

Their support really fast and cooperative, my support agent was Bonnie Gu and she guided me excellently.

Smashing Cart
United Kingdom
4 months using the app