Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 15, 2021

Efficient, professional and proactive support for CJ. The support is very satisfactory. Thank you Saturn I preciated your help.

Loryble
United States
4 months using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

August 31, 2023

Just start my dropshipping business and CJ helps me a lot. Special thanks to Jolee for her patience and kindness. She provides very professional service and always be with me.

mandio-store
China
4 months using the app
August 8, 2021

I am very satisfied with my agent Martin Mao on CJdropshipping he is responsive.....................

Srey
France
4 months using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 27, 2021

I had to create a manual drop-shipping order. I had no clue how to do it. So I chatted with Danny. He is so Amazing. Very knowledgeable and very very very helpful. Very patient guy. He walked me step-by-step to create manual order successfully. 5 rating to Danny

Lotus Mogul
Canada
4 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 17, 2020

Shawn Moh is a super agent. Always friendly and helpful. He has helped me with my problems that I courageously put my products through. And made everything work. I can only recommend him highly. Thanks to you.

skinsuit
Switzerland
4 months using the app
CJDropshipping replied July 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 30, 2023

Saturn is an exceptional customer service at CJDropshipping. He went above and beyond to assist me with my order issues and provided me with consistent updates throughout the process. I highly recommend Saturn for anyone in need of assistance, I am truly grateful for his help

Skinferm
Morocco
4 months using the app
Edited March 31, 2023

Very Good Services. Especially my agent Skye Zhu is very quick to respond and she always helps me and deals with problems I encounter in my orders. She is very professional and hardworking! I would definitely recommend CJ Dropshipping.

moreandmorejewel
United Kingdom
4 months using the app
January 23, 2022

Cjdropshipping you are the best a brilliant customers service and good app
Thank you so much cristina chen for your help to solve my order problem you guys the best

Lykketilas
United States
4 months using the app
CJDropshipping replied January 24, 2022

Thank you for your feedback! Your approval is our motivation.

March 29, 2021

I like their service, fast responsive and quick to fix your issue. Thank you for my service support Edison Zheng.

Satbre Daybre
United States
4 months using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 7, 2023

I had the pleasure of working with Brian from CJDropshipping and I couldn't be happier with the level of service I received. From the moment I reached out for assistance, Brian was prompt, professional, and extremely knowledgeable.

lomar
United Kingdom
4 months using the app