Reviews (9,314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

June 5, 2021

The customer service chat for this app has only been great. They’re going to try to resolve your problem no matter how complicated it is.

Molokai's Adventure
United States
4 months using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

May 6, 2021

Application top, pour le moment je n'ai pas eu de problème avec eux. Mon agent est super elle m'aide beaucoup sur mes recherche de produit le sourcing etc... Je recommande.

Melycine
France
4 months using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

October 5, 2023

O suporte é muito bom, sem conta que eles sempre tentam te ajudar, recomendo demais!

BeFast Premium
Brazil
4 months using the app
October 16, 2023

Sveta was so fast to answer all my questions

My Store
Canada
4 months using the app
October 26, 2023

Great work I was surprised by how fast you can find the product I wanted. I never thought I will be able to find that product ever. The support was outstanding.

My Store
United States
4 months using the app
October 28, 2023

I had a great experience with Marian Chen from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Marian Chen went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.

AAA Store
Pakistan
4 months using the app
October 26, 2020

I truly believe CJ is a great company. Their agents are always available and willing to help. The fastest shipping I have ever had since I started. Do not use AliX. If you can't find the product speak to your agent and they will help you. The agent is given to you once you sign up. I recommend it to everyone.

MrsSnuggy | Official
United Kingdom
4 months using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 24, 2023

Cjdropshipping is a great service, and great customer service! they assign every account with a personal agent who helps you fulfill orders and answer any questions, my agent is Alina Liu, she's very helpful and answers any questions i have.

Essential Supply Co.
United States
4 months using the app
June 3, 2023

Great Dropshipping App with very good customer support.
Rebecca was a great help and answered all my questions.

ExploreShop
Germany
4 months using the app
February 13, 2023

Service is amazing. Very quick and clear. Just contacted via whatsapp and within a minute contact with the support.

Ferynize
Netherlands
4 months using the app