Reviews (2,641)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

July 30, 2024

Outstanding Service at CJ Dropshipping – Thanks to Chico Lai!

I've had a great experience with CJ Dropshipping, largely due to their excellent customer support. A special thanks to Chico Lai, who resolved a major issue for me with professionalism and speed. His dedication made a significant positive impact on my business. Highly recommend CJ Dropshipping for anyone in need of a reliable dropshipping service. Chico, you’re a star!

Pets Hub Co
United Kingdom
25 days using the app
September 30, 2024

Really easy to use, staff are very knowledgable in dropshipping and are friendly. Amy is great to work with and replies real quick providing precise and accurate info. Highly recommend for anyone new to dropshipping. Thanks CJ team.

Spooky Kart
United States
About 1 month using the app
September 14, 2024

I've been using CJ Dropshipping, and the service has been fantastic! Zoey, my support provider, has been incredibly helpful and responsive, always going the extra mile to ensure everything runs smoothly. Fast shipping, great product variety, and top-notch customer service. Highly recommend CJ Dropshipping for all your business needs!

JK Hub For Kids
Canada
15 days using the app
September 16, 2024

Perfect app when starting your dropshipping journey, orders are processed in the best way and they have very good costumer service with very fast answer time. Thank you Zoey for all your help.

Zenn
Portugal
17 days using the app
June 24, 2024

I'm very pleased with CJ Dropshipping! The service is consistently reliable. I want to especially mention the support team, who are always friendly and helpful. Miya Huang deserves a special thanks for patiently and competently answering all my questions. Her support has made my experience with CJ Dropshipping smooth and hassle-free. Thank you for the great service!

Lootdrop
Germany
28 days using the app
November 1, 2024

This app has been a game-changer for our store! It has all the features we need to manage everything smoothly and has really streamlined our operations. The interface is user-friendly, and it’s made our day-to-day tasks so much easier. Plus, the support is top-notch—Alan was incredibly helpful and went above and beyond to assist us with our questions. Having reliable support like that makes a huge difference. Highly recommend this app to anyone looking to level up their Shopify store!

nellavie
Morocco
1 day using the app
Edited September 9, 2024

Based on my experiences, I do NOT recommend this app.
I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately.

Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks.

When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping.

Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

Geniva
Netherlands
4 months using the app
Edited April 17, 2025

Doki Huang is a great person who helped me so much with any questions that I have. Doki Huang always help me in any situation I need help. Great service. Thanks

KMONO
United Kingdom
About 1 year using the app
October 11, 2024

Verigood @Dolly
Great app, I am appointed an account manager, Dolly who is really helpful. With a lot of other apps you are sort of abandoned and left do it on your own, but whenever I have any issues, concerns or queries, I can ask Dolly and she always provides great support. It really helps streamline things

Drop NTM
Vietnam
3 days using the app
December 9, 2024

I had an excellent experience with the service provided by Zoey! She was extremely helpful, professional, and responsive. Her assistance made the entire process smooth and stress-free. Highly recommend this app, and a big thank you to Zoey for her outstanding support!

Myoutfitly
France
16 days using the app