Reviews (9,315)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

March 25, 2023

They offer excellent customer service trough WhatsApp. All questions about all topics are answered very quickly.

ShopImpuls
Germany
4 months using the app
July 13, 2023

woke up super early this morning and was having issues with syncing inventory sita cui helped me out so much answering all of my questions and helping me sync the inventory that wasn't tracking I'm loving the app so far thank you

LovelyLeLe
United States
4 months using the app
October 2, 2023

Excellent agent Sveta, friendly and kind, she supported me during the creation of my store and always answered all my questions politely

Blurry
Italy
4 months using the app
January 6, 2021

I recommend CJ, the use is really intuitive, and the agents via WhatsApp (notably Shaw) are really good at responding to needs fairly quickly.

Relax 'N' Chill
Martinique
4 months using the app
CJDropshipping replied January 7, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2023

great and super great service i was wondring for the things but ketty luo help me out with step by step highly responsive and proffesional services.

Real Bargains
Pakistan
4 months using the app
March 10, 2023

Great customer service,( Zoey) my responsible is faultless and always available!
I love her way to explain complicated things for beginners like me

Thomas Hellen
Italy
4 months using the app
May 14, 2020

Peter was very kind! He immediately helped me, if you need to contact him, you will be satisfied! Thanks

DOUBLEFACE®
Italy
4 months using the app
CJDropshipping replied May 14, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 19, 2023

My agent, Miro Tan, was very helpful with learning the process of how to use the different features of the app, and I found it's ease of use as well as her help to be a big factor in choosing CJdropshipping for my business!

EDMporium
United States
4 months using the app
February 10, 2023

Great support and amazing CJ dropshipping app and service. Easy work for beginners in this job and great explanations how to start

Go2shop
Slovenia
4 months using the app
September 14, 2023

I was facing an issue connecting the products with my store & CJ dropshipping. I was consulted by a support team member "Bonnie Gu" and she did her best to make me understand what actually the situation was and it helped me out very well.

Stittched
India
4 months using the app