Reviews (2,653)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that streamlines order fulfillment and product management. They praise the responsive customer service, noting the dedicated support agents who quickly resolve issues. The app is recognized for its efficient order processing and proactive problem resolution, with 24/7 support accommodating various time zones. Merchants also value the wide product range, reliable shipping, and high-quality items that enhance customer satisfaction.

July 22, 2024

I've been using CJ Dropshipping for the last couple of years, and it's always been my go-to app for scaling my stores. My most recent experience with Linda Feng has been fantastic! She's always quick to respond to any questions, and breaks everything down with very detailed explanations for certain situations. Highly recommend if you're looking to push your store in the right direction.

Tactical Brigade
United States
7 days using the app
October 22, 2024

Great site for dropshipping products! Moreover, if you need any additional information on the product, I was very satisfied with my customer support Leon Chen, who was very helpful and and answered my questions very fast.

The only cons I would see are that there are a lot of products without reviews or some products are not so easy to find

Maxmannat
India
12 days using the app
December 9, 2024

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Dogg-Pawz-Love2
United States
About 1 year using the app
September 29, 2024

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way.

I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ!

Also a big thanks to Jolee, my account manager!

Divaparisienne
United Kingdom
28 days using the app
December 13, 2024

Easy order fulfillment system. Bonnie Gu was very helpful and guided me through the process.

Print Wave Store
United States
8 months using the app
July 1, 2025

CJ is a very good supplier for the dropshipping business. Their customer service is excellent, especially Mago doing a great job.

LumenDecor
Hong Kong SAR
December 25, 2024

My agent Celia is honestly always there and responds very quickly to my requests with all the needed details and she is very cool

Elegantika
Morocco
About 2 months using the app
Edited June 22, 2025

Today I also want to leave a 5 review for Billy who helped me from start to finish to complete my first order from my online store. I just want to thank him for all the support and for his patience with me

Idealist Shop
Germany
Almost 2 years using the app
December 19, 2024

Thanks Anisa, for your great customer support. You did a great job!!

Lets Dreamify
Canada
Over 1 year using the app
June 29, 2025

Very fast and effective help from Ken in customer support. He helped in getting a complex issue resolved quickly

My Store
Ireland