Reviews (9,609)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.
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I had couple of questions, CJ Agent Winnie liang dealt me well. Thanks to CJ dropship providing opportunity to dropship thousands of products anywhere we want. Easy to use.
CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.
Best support, and Christine Yu is amazing!!
CJ Dropshipping Review: 3.5 Stars
I've been using CJ Dropshipping for a while now, and while there are aspects of the service that are frustrating, my experience overall has been balanced by the exceptional support from my agent, Miya Huang.
Let's start with the positives. The platform offers a wide range of products, and their user interface is relatively straightforward to navigate. When everything goes smoothly, orders are processed and shipped in a timely manner, which has helped me maintain good relationships with my customers.
However, there have been recurring issues that can't be overlooked. One of the most frustrating aspects has been the inconsistency with product availability; items I've planned to sell often become unavailable without notice. Additionally, I've encountered a few instances where products arrived damaged, which impacts customer satisfaction and requires time-consuming resolutions. These problems can be quite disheartening, especially when they affect your business's reputation.
That being said, the saving grace of my experience with CJ Dropshipping has been my agent, Miya Huang. Miya has consistently gone above and beyond to help me navigate through these frustrations. Her service has been exceptional – always responsive, understanding, and as accommodating as she can be. Miya has been the glue keeping me with CJ Dropshipping; without her, I might have moved on to another provider. Her dedication and customer-focused approach are easily 5 stars.
While there are definite areas for improvement within CJ Dropshipping, having a dedicated agent like Miya makes a significant difference. If they could address the product availability issues and improve the quality checks on their products, my rating would certainly go higher. For now, I give CJ Dropshipping an overall rating of 3.5 stars, with 5 stars reserved for the exceptional service provided by Miya Huang.
Julie from customer support was incredibly helpful and attentive. She resolved my issue quickly and made the whole experience smooth and pleasant!
Awesome App.. And great CSO <3
Special Thanks For "Charlie Zhang"
Billy was fast and efficient with dealing with me
Jolie is Doing a good job here. Quit every question iam asking is answered and solved in minutes.
best communication and sevice
This is a gr8 site for dropshipping and thx to Harvey and Garrisson from cj dropshipping team. You are the best.