Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 2, 2024

Angel Li one of the support team and she is totally cool in answering all my inquires

My Store
United States
11 days using the app
September 14, 2024

CJ always does great a job with response time and customer service. Jolie is one of my favorite representatives and she does her job very well.

Sinister Aura
United States
3 months using the app
September 12, 2024

Been using CJ for a year now and they are always very helpful and fast with the communication and problems. Especially Sulee Li has been helping with all the pricing and sourcing products quickly. She is the best agent to have!

desialy
Estonia
3 months using the app
September 16, 2024

Great support from CJ when needed with all the necessary details. highly recommended. Kudos to the Chat support Sveta. very helpful!

JNZ Ecom
India
3 months using the app
November 28, 2024

"Skylar Dai" is the best customer representative I have ever seen in my life, she found solutions to all my problems, thank you very much.

LunAsya
Türkiye
About 15 hours using the app
September 3, 2024

We're using CJ for many years already and will continue to do so. Great pricing and support! Spacial thanks to Rebecca Lin from support team for attention to details

Taffl Paris
United States
9 months using the app
August 19, 2024

CJ is an outstanding app. I rarely encounter issues, but when I do, I can trust their customer service team to help. They provide personal agents who are both professional and polite, assisting with any concerns that arise. Every agent I've worked with so far has been exceptional.

My current agent, Doki Huang, has been nothing but incredible. She always responds promptly to my inquiries with detailed information and goes above and beyond to ensure my concerns are addressed. For instance, I recently had an issue with a payment, but once I reached out to her, she was able to identify and resolve the problem within a day. Additionally, she simultaneously helped me deal with another issue I wasn't even aware of, preventing any major delays in the supply chain. I'm truly glad I was paired with her and chose CJ as my sourcing agent.

LeilahOrtiz
United Kingdom
Over 1 year using the app
November 19, 2024

Connie was super helpful and she stayed with me to ensure everything is on track with my issues. Highly recommend

Trend Sprout
United Arab Emirates
1 day using the app
October 24, 2024

Best service of cj dropshiping I am 1000 percent satisfied and specially thanks to kribee ,very polite and very gentle, thanks mr or Mrs kribee

afghanbeautyspa.fr
France
2 months using the app
December 8, 2024

great app and service from Kristy Deng

baby journey
Israel
About 1 month using the app