Reviews (9,317)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 12, 2023

Donna Li is super great in helping me clarify specifications on a product. GIVE HER A RAISE! She is very quick in response and contacting suppliers. SHE IS AMAZING!

Celestaring™
United States
4 months using the app
June 29, 2021

My Agent Vincy Xi is always there to help me. Efficient and professional. I can recommend CJ's Customer Service!

Girafu
India
4 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

October 17, 2020

Very nice staff at CJ dropshipping, I worked with Angel Li, she was very helpful, kind and responsive to my needs. I would recommend to anyone CJ drop

Zadyio®
Switzerland
4 months using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 12, 2023

I would like to thank Doona for her good treatment and good acceptance of me and for helping me with my problem openly

PLOSIRA
Israel
4 months using the app
July 21, 2023

I have experienced great things working with CJdropshiping and especially working with an agent called June Chen. She manages to do everything I ask of her at a quick pace and she manages to complete them to a great standard. June Chen has made my CJdropshipping experience great and I am pleased to continue working with her and CJdropshipping.

HighTechUSA
United Kingdom
4 months using the app
May 24, 2023

Robert Yang is my agent, he is there when i need some help and he replies quickly.
best agent ever

Unique side
Germany
4 months using the app
October 19, 2023

I've had a great experience with Ken as my customer service Agent. Quick replies and always super helpful with any questions I've had so far. Can warmly recommend this app.

My Store
Sweden
4 months using the app
June 15, 2023

FIVE STARS. ID GIVE MORE IF I COULD. Erica helped me so much with finding products for my store, even gave their opinion on it and was so nice. Best agent i have
ever had. Me personally, id give them a raise.

Glow
United Kingdom
4 months using the app
October 31, 2020

Great customer service from CJ, especially Agent Maddox Peng, he did his best to support me as a new dropshipper. Thanks

Cart Loop
Malaysia
4 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 30, 2023

One of the best dropshipping apps on the market, excellent customer support. I'd like to say a big thank you to my agent Estrella who is very professional and always available when I need her.

northyl
United States
4 months using the app