Reviews (9,317)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

December 6, 2022

Customer support is great! Christina Chen one of personal agents helped me so much.Very appreciate it!

Openlimits
Tajikistan
4 months using the app
August 23, 2023

Im new and CJ is perfect

Swingoalf
Switzerland
4 months using the app
May 26, 2023

Cherry Xu was very helpful and gave amazing support when I had questions about a product. Very patient and professional. Great experience.

Purrify
New Zealand
4 months using the app
January 3, 2023

Servizio di assistenza impeccabile. Alan, l'agente con cui ho parlato è stato disponibile fin da subito a chiarire ogni mio dubbio.

BShop
Italy
4 months using the app
June 1, 2021

My Agent June Chen is great! Answers all questions in a timely manner and if my agent has to get back to me it still super fast and full of the information I need. They take the time to get your questions answered correctly. I am very impressed so far. Thanks!

Rosalley Maxx
United States
4 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

August 3, 2023

Leo is my agent and always tries to help me. Some of the articles on the CJ site are linked and some of them help directly with screenshots and good instructions.

balanced buddies
Germany
4 months using the app
January 29, 2021

Shout out to Abby Lu for being so patient with me as I have a lot of concerns. Very good Chat support :)

Lab Zenn
United States
4 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 23, 2020

Very good customer service, they respond quickly and gives you the right informations you need. Thanks to Bianca, very professional and a kind person

TopVart
France
4 months using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 19, 2023

Fast customer service, I had the pleasure of talking to Miya Huang who kindly helped me with my problems.

sweatfy
United States
4 months using the app
March 14, 2023

I would recommend this app to anyone. Especially Ken from Customer Service helped me very well and especially quickly.

Cupcleaner
Germany
4 months using the app