Reviews (9,318)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

June 16, 2023

Alan is very quick in responding to any request, as well as being highly professional and helpful. Highly recommended !

AZIRIA SHOE
France
4 months using the app
July 1, 2020

Blandine Wang
was very helpful and answered all the question i had. I would highly recommend. Thank you

KitchenKirk
United States
4 months using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 3, 2023

Impeccable customer service. Sky Liu is the best, always available and help me solve any problem. Thanks for everything and great Sky!

Shop Zenit
Italy
4 months using the app
June 24, 2022

The customer service lady answered my doubts patiently and was very professional. Cristina Chen is very professional. I believe the same is true for other CJ customer service staff~ This makes me continue to use CJ! Getting better and better!

ThugRoses
United States
4 months using the app
July 10, 2020

It's very usefull and pleasant to work with CJ Dropshipping. The customer service is perfect and they are in your care. In my beginning, I was lost and Preda from customer service help me and answer all my questions. Use it

Baby Bear™
France
4 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 19, 2023

Great app, love it!! great support
Sita Cui is a great CJ agent, replies very quick! thank you!!
Aoki is too great as well!!
same for Rebecca Lin! :)

Pet Care Linker
United States
4 months using the app
July 20, 2023

Great experience especially with Fionnula, she answers all my questions and even gives me great suggestions!

Furralis
Canada
4 months using the app
June 3, 2020

I can say that this application helps me a lot in managing my customers' orders. Then I appreciate the support of the agents placed at my disposal who are helpful and very available to answer my questions.

TOK TOK Boutik - L'essentiel BBQ
France
4 months using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 10, 2020

I had an issue with the tracking order and my personal agent Susan helped me out within 5 mins. Also the soucing requests are processed quickly.

Elitekitchen
Germany
4 months using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited April 10, 2023

Really happy with the Shopify integration and product listing so far. Being a newbie to this, still trying out new features but Sky Liu, has been such a huge help in understanding the store policies as well as helping me out on a daily basis. Thanks!! Great customer service.

MoonstoneMaven
India
4 months using the app