Reviews (9,318)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 3, 2022

CJdropshipping is great. Auto fulfillment, inventory sync etc... Customer service is vey nice and helpful. Special thanks to Bonnie.

Trend Goods
United States
4 months using the app
February 28, 2022

Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked

Health & Mix®
United States
4 months using the app
CJDropshipping replied February 28, 2022

Thank you for your feedback! Your approval is our motivation.

February 12, 2023

not only a good app for dropshipping but also has a great help service. Sveta was very helpful and kind.

shoplanet
Morocco
4 months using the app
July 14, 2020

CJDropshipping is the best agent services, and Predator xu is just amazing , she is very confortable and professional, and she find best prices from suppliers. Thank you again

pinkpassionskin
France
4 months using the app
CJDropshipping replied July 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2020

The help of the agents is very good and attentive. Thanks Edison Zheng. Although they are dates with a lot of order volume, they try to help you as much as possible

LOW COST SPAIN
Spain
4 months using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 28, 2023

CJ is incredibly user-friendly and caters to all my needs as a small team, including sourcing, shipping, and managing inventory in overseas warehouses. It has saved me a tremendous amount of time. Shelly from customer service is exceptionally professional. Every time I encounter an issue, I reach out to her, and she consistently provides efficient, enthusiastic, patient, and knowledgeable solutions.

Soulfiy
United States
4 months using the app
October 8, 2023

I recently had the pleasure of working with Chloe Zhang, and I must say, she is an absolute gem when it comes to customer service. Chloe has been assisting me in finding and purchasing various products, and her dedication, professionalism, and genuine friendliness have truly left a lasting impression.

First and foremost, Chloe's responsiveness is truly remarkable. Regardless of the time of day or night, it feels like she is always just a message away. Her prompt replies make the entire shopping process incredibly smooth and hassle-free. Her commitment to her clients' needs is evident, as she consistently goes above and beyond to ensure a seamless experience.

Chloe's kindness and willingness to help are truly exceptional. She not only assists in product selection but also provides valuable recommendations and insights, making sure I am fully informed about the items I am interested in. Her friendly demeanor and positive attitude create a warm and welcoming environment, making each interaction a pleasure.

Furthermore, Chloe's product knowledge is impressive. She seems to have an in-depth understanding of a wide range of items, and her expertise shines through in her ability to guide customers effectively. Her attention to detail ensures that every product I receive is of the highest quality, and her commitment to customer satisfaction is unwavering.

In addition to her excellent communication skills, Chloe's dedication to her clients stands out. She takes the time to listen to my preferences and needs, ensuring that I am completely satisfied with my purchases. It's clear that Chloe genuinely cares about her clients, and this level of dedication is truly rare in today's fast-paced world.

Overall, Chloe Zhang is a remarkable agent who excels in every aspect of her role. Her rapid responses, kindness, expertise, and unwavering dedication to customer satisfaction make her a true standout in the field. Working with Chloe has been an absolute pleasure, and I can confidently say that she sets the gold standard for customer service. I look forward to continuing my interactions with Chloe and benefiting from her exceptional service.

FidgetFusion
Germany
4 months using the app
February 24, 2021

They provide a good service. If you have a problem, they are fast to fix it. They are my unique agents.

Orange Zest
Italy
4 months using the app
CJDropshipping replied February 24, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2022

I need help from time to time, but I don't need to worry because I know that Eric Wu can certainly help me, no matter what the issue is

Artoftheease
Germany
4 months using the app
January 5, 2023

great products, i love the agents, especially loker wang who has been of great help for several times, he saved my orders and im really happy with the customer service :)

WholelineLB
Lebanon
4 months using the app