Reviews (2,642)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

September 12, 2024

Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.

Zuinda
United States
5 months using the app
October 22, 2024

Great site for dropshipping products! Moreover, if you need any additional information on the product, I was very satisfied with my customer support Leon Chen, who was very helpful and and answered my questions very fast.

The only cons I would see are that there are a lot of products without reviews or some products are not so easy to find

Maxmannat
India
12 days using the app
June 27, 2024

I have been using the CJdropshipping app for my Shopify store, and my agent, Oliver Xu, has been exceptional. His tireless dedication, quick order processing, and unwavering availability for assistance have made my dropshipping experience seamless. Oliver's responsiveness and attention to detail are unparalleled, consistently providing timely solutions and support. I greatly appreciate and applaud his outstanding efforts and commitment.

Express Unity Mart LLC
United States
3 months using the app
Edited December 27, 2024

5 STARS TO EILEEN. Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Eileen helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

The Watch Box Co.
Australia
7 months using the app
April 11, 2025

The best customer service , Arina !

Clean-MakeUp.RO
Romania
2 days using the app
September 11, 2024

I've had an amazing experience with CJ Dropshipping, especially thanks to my agent, Connie. She was incredibly helpful and responsive. Connie provided clear and detailed explanations, which made the entire process smooth and easy to understand. The speed and quality of her support were outstanding. I highly recommend working with her and CJ Dropshipping for anyone looking for reliable and efficient service!

Nessila
France
4 days using the app
November 23, 2024

the customer support lady, See, has been nothing but wonderful. shes attended to all my needs and gave me support the SECOND I needed it. Ive never had a more pleasant experience and this is talking out of heart.

PARADUXE
United Arab Emirates
3 months using the app
February 18, 2025

Great support. Bonnie is helpful!

Krisrespons
Sweden
12 months using the app
November 12, 2024

About Help:

I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle.

About CJ: Best of the best. Easy to find the "Help Consultant" and very nice!

I had an excellent experience.

Both are 5 out five stars

Thanks Lea.

Super Store
Brazil
5 months using the app
July 18, 2024

Amazing support from Alan, top tier, had to change a lot of sizes and colors from some customers that made mistakes at the last minutes and him kindly helped me on those modifications. He also support me the paying process and sourcing some new trending items to add to my store. I totally recommend CJ and Alan!

Naughtira
United States
4 days using the app