Reviews (9,325)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

September 23, 2021

I use this app to source and fulfil orders, it is still early days but so far everything is working great, Mango Fu has been helping me with my orders and enquires, Her response time is very fast/reliable and her responses are detailed and well written. happy with the service!

Comfort Creative
Australia
4 months using the app
CJDropshipping replied September 24, 2021

Thank you for your feedback! your approval is our motivation.

July 5, 2022

Really happy with June, she sourced my product within 5hours, she was really helpfull and very patient with all my requests and amendment, she did a great job. BIG! thank you to you June!!! x

Baby Cuppy
United Kingdom
4 months using the app
August 24, 2023

I want to leave this review because I had a problem with my shopify store and Bonnie a customer support member helped me with everything, with great skill, sympathy and experience. Congrats Bonnie!

TriplePowerPad
Italy
4 months using the app
December 9, 2020

Je suis très heureuse de travailler avec VIVIAN. Elle est toujours la pour répondre à mes questions et resourdre les problèmes.

domcozy
France
4 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2023

This is the first time I am dropshipping with some friends. We were surprised that as soon as we registered we already had an agent assigned to us: Layla Long. We have been asking her a lot of questions and she has helped us with everything, even making recommendations, so we are very happy and motivated to continue with this adventure.

WILDFLOPS
Spain
4 months using the app
September 14, 2023

Alina Liu just helped me a lot with an order that was giving me an error, attentive support whenever I need it, thanks CJ. They've helped me a lot so far, thank you.

Elegafino
Brazil
4 months using the app
October 24, 2023

I had a great experience with Kribee from CJdropshipping as my customer service agent. She knew a lot about their products and she was super friendly.

Tecnoquip
Germany
4 months using the app
May 9, 2021

I'm new in Cjdropshipping, from the beginning i saw :
Good communication , good service, eveything is alright. Thank you

Solviy™
France
4 months using the app
CJDropshipping replied May 9, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2021

Great job from my agent Hugo, managed to source products for me at a competitive pricing! Hugo and his team also helped me with my order fulfillment issues, Good experience with CJ.

Kart Zip
Malaysia
4 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 12, 2023

I'd like to thank Janet & Angel for their great customer service these last few days! I love how quick you can be in contact with these friendly people and they are very helpful in assisting you with whatever questions or concerns you may have!

Teal Innovations
Canada
4 months using the app