Reviews (9,298)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

July 26, 2024

cucheng - my 1st sale and your quick assistance were very much appreciated!! Thank you

hairandbeauty
South Africa
3 months using the app
August 6, 2024

CJ as usual doing a top job with assisting customers. Rami Wu - thank for your assistance today!

Soniyeh
United States
2 months using the app
July 18, 2024

I've got instans help of Tab Zhao when I needed it.
I recommend this app and the service.

ReaCenter
Sweden
11 months using the app
Edited November 1, 2024

"Ruth" is the best thank you for all the help.

Purifion
Mexico
9 days using the app
October 9, 2024

Enid Dong is the best customer support agent ❤️

CHEATERSMATE
United Kingdom
4 months using the app
October 2, 2024

Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.

My Store
Canada
2 days using the app
August 14, 2024

Charlie Zhang had a great initial discussion with us to help us start off our online dropshipping business thank you Charlie

Glam My Home
Canada
5 days using the app
August 8, 2024

Thanks Sini Liu, for your guidance and resolving my quires. Best customer service support agent to briefly telling me all about my issues.

Culinari Traders
United Arab Emirates
About 1 month using the app
June 25, 2024

The best part about CJ is definitely their CUSTOMER SERVICE and their attentiveness to me as a customer.

I was assigned Isabella from day one, and she has gone above and beyond in every way. always there to sort out my problems, prices and quality control. i could not run my business without her and cj helping me out along the way.

if i could however offer cj some feedback..... it s to PLEASE TRY TO SOURCE HIGHER QUALITY PRODUCTS! some things are wonderful, however your suppliers could really up their quality.

other than that, thanx Isabella and cj for all you do.

Seaside Bohemia
Australia
About 2 months using the app
July 15, 2024

Your company’s customer service is outstanding, providing prompt and personalized assistance by winnie. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”Your company’s customer service is outstanding, providing prompt and personalized assistance. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”

Timescalpt
India
2 months using the app