Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 23, 2024

Hey there, just writing this review to recommend this awesome service with it's insanely fast responding agent team. My agent Billy Shi has never let me down once. Always helping me with whatever problem may occur, by utilizing his vast knowledge about how cj works. Really amazed on how quick and to the point his responses were.

WateredWind
Greece
3 months using the app
October 28, 2024

Always good service and prices!

Novara Melbourne
Netherlands
2 months using the app
September 19, 2024

Ken was very helpful when it came to assisting me with different packaging for an item. He even places a ticket to answer my follow up questions!!

Moods Matter
United States
About 2 months using the app
September 11, 2024

Thank you Jolie for helping with my log in issues. I really appreciate your patience. The customer help desk is very efficient and quick to navigate.

TickTock Treasures
New Zealand
4 months using the app
September 17, 2024

cjdropshipping is easy to use and have a great support team. my support Connie Jin helped me a lot in my issue case

prestigepearls
Malaysia
7 months using the app
September 10, 2024

CJ is the best drop shipping platform that I ever used. It's every easy. and also My agent Ashley Wu is helping me a lot with by business. Quick replies, solving issues , Helps to find trending products and more.
everything is going well with her help.

Athena Fashion
Sri Lanka
18 days using the app
September 12, 2024

I just started in the dropshipping world and the 24/7 attention received is very good. Quick responses, problem solving and constant follow-up. So far what I have been able to see deserves 5 stars. I would like to highlight the special kindness that Agent Bonnie has shown me.

Cosmobabytech
Spain
About 1 month using the app
August 26, 2024

My Experience with CJ has fantastic. We had some issues with an unconnected/ sold out item, but Bonnie was able to sort it all out. Bonnie was very patient and helpful. Thank you so much for your help.

Devine Glamour
Australia
10 months using the app
Edited November 18, 2024

I just began using CJDropshipping and with that came many questions. Thank you very much Grant, Pauling, Leah Cheng, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

My Store
United States
2 months using the app
September 29, 2024

I had couple of questions, CJ Agent Winnie liang dealt me well. Thanks to CJ dropship providing opportunity to dropship thousands of products anywhere we want. Easy to use.

Kin Trends
Pakistan
About 1 month using the app