Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 14, 2023

Bruce Lin helped me very quickly and patiently. there's really nothing to complain about. Very good customer service - that's what CJ is all about

LittleCaligraphicOfficalStore
Germany
3 months using the app
February 25, 2021

This is a great app to work with, I have a personal agent that I can ask all my concerns. Thank you Benson Bian.

MasterSealing 2.0™
United States
3 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 18, 2021

I used this app for an easier and fe aster way to get products up and running on my store. They provide you with a designated CJ Agent, who helps you gd et around the website and assists with any questions. FIONA was amazing and attentive! I'd be lost without her :)

Sharp Sense
United States
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

November 6, 2023

Great support by Janet Zhang.
Can't wait to start selling products from CJ

Day2Day Finds
Portugal
3 months using the app
March 1, 2021

I have been using CJ dropshipping for around a year now and I must say I have to give it all to my agent Yeri. She continues to give the best prices on products and has helped with any troubles extremely quickly. Highly Recommend!!!

ENTUNE
United States
3 months using the app
CJDropshipping replied March 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 21, 2023

Winnie Liang was very fast responsive. I appreciate it

My Store
United States
3 months using the app
June 29, 2023

When I had a question about a product, I was helped immediately and in a friendly manner. The employees were very well informed and were able to answer all my questions. They really went the extra mile to make sure I got the best solution for my issue.

What particularly impressed me was the speed of her reaction. My requests have always been answered promptly and they have made every effort to accommodate my needs as quickly as possible.

The customer service from this company definitely exceeded my expectations. It's so refreshing to come across a team that genuinely cares about their customers and are willing to offer advice and assistance.

I highly recommend this company's customer service. If you're looking for friendly, fast and helpful customer service, then you've come to the right place. Many thanks to the team for the great support!

Doggolove
Germany
3 months using the app
August 9, 2022

Angel Li was professional within minutes answered my questions regarding my order thank you for your time

LIGHTMOONLED™
Italy
3 months using the app
April 20, 2023

I am thrilled to write a positive review for the CJDropshipping app! This amazing app has exceeded my expectations and has helped me immensely in my business endeavors. The service is fantastic and the team behind it is top-notch, especially Jocelyn Yan, who went above and beyond to provide me with detailed advice and help.

One of the things I appreciate the most about CJDropshipping is the variety of products available on the app. I am able to find high-quality products that fit my business needs perfectly, and the dropshipping process is smooth and efficient. The app is user-friendly and easy to navigate, which makes it a pleasure to use.

Jocelyn Yan has been a tremendous help to me, providing me with exceptional customer service and answering all my questions promptly and thoroughly. Her dedication and professionalism are outstanding, and I am grateful for her assistance.

In conclusion, I highly recommend the CJDropshipping app to anyone looking for an excellent dropshipping service. The app is user-friendly, the product selection is vast, and the customer service is exceptional, especially thanks to Jocelyn Yan's detailed advice and help.

Casemania - Create your style with us
United Kingdom
3 months using the app
September 14, 2022

Great app loving the customer support my the best is Mary Li, she helped me so much. Thank you for creating this great service, a big step up for dropshippers.

DoorShut
Lithuania
3 months using the app