Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

June 28, 2023

Through using this app to create posters, I have received positive feedback and responses, boosting brand awareness and sales performance.

pandaonz
China
About 1 year using the app
December 19, 2022

It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions

GoodEnergyTribe
Poland
About 1 year using the app
June 4, 2021

Simon is a helpful and nice customer service. thanks a lot, had a rough start at the beginning but after they change my old agent with the new agent(Simon) things start working beter.

Semvide.com
France
About 1 year using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

April 27, 2021

Fast response in general with the chat, I found that this agent is very helpful in problem solving: Sylvia Wang

Aveas
France
About 1 year using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

July 16, 2020

Thank you Bianca for always supporting me in finding products, checking orders status. CJpacket is also a good shipping line in this pandamic time.

Vight
Vietnam
About 1 year using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2021

I like the fact that the app is easy to use. There is always someone to amazed your question through the chat and that you have your own personal agent to refere to when needed. Great winning products as well

The Holy dressing
United Arab Emirates
About 1 year using the app
CJDropshipping replied May 12, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 11, 2021

I had an order that did not sync to CJ but their support quickly helped me resolve the issue. Estelle Zhou thank you for the support, I really appreciate you!

Ace Accessories LLC
United States
12 months using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.

March 1, 2024

Very, very great services. I faced a problem with my email and that was my fault. They did their best and helped me and the problem was solved. Despite my weakness in English, they were patient with me and helped me. Thank you, and especially thank you to Mrs. Suki Huang.
with my regards
amaniva.shop

AMANIVA
Belgium
11 months using the app
April 30, 2020

CJ Dropshipping as the potential to be a game changer. The offer a wide variety of services like, sourcing, shipping, taking product photo's / videos and much much more. The fact that they have 2 warehouses in the U.S is important. There are a lot of thing they need to fix, there is a lack of transparency and processing times can get slow. The website is very badly optimized making it ...

Illumive
Netherlands
11 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We will do better in the future. Have a nice day!

March 9, 2022

I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.

Bode' Fashion Boutique
United States
11 months using the app
CJDropshipping replied March 9, 2022

Thank you for your feedback! Your approval is our motivation.