Reviews (9,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

April 27, 2021

Fast response in general with the chat, I found that this agent is very helpful in problem solving: Sylvia Wang

Aveas
France
About 1 year using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 15, 2024

I'm just starting out with the cjdropshipping app, and so far, I'm still in the process of listing products, but everything is going smoothly so far. I'm optimistic about the potential of this platform and excited to see how it will help me grow my business.
I also want to give a shoutout to Zoey Zheng for her excellent customer support. She was quick to respond to my questions and provided clear and helpful guidance.
Overall, I'm pleased with my experience so far and looking forward to continuing to use cjdropshipping to streamline my dropshipping operations.

My Store
Hong Kong SAR
About 1 year using the app
June 28, 2023

Through using this app to create posters, I have received positive feedback and responses, boosting brand awareness and sales performance.

pandaonz
China
About 1 year using the app
July 16, 2020

Thank you Bianca for always supporting me in finding products, checking orders status. CJpacket is also a good shipping line in this pandamic time.

Vight
Vietnam
About 1 year using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2021

I like the fact that the app is easy to use. There is always someone to amazed your question through the chat and that you have your own personal agent to refere to when needed. Great winning products as well

The Holy dressing
United Arab Emirates
About 1 year using the app
CJDropshipping replied May 12, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 11, 2021

I had an order that did not sync to CJ but their support quickly helped me resolve the issue. Estelle Zhou thank you for the support, I really appreciate you!

Ace Accessories LLC
United States
12 months using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.

April 30, 2020

CJ Dropshipping as the potential to be a game changer. The offer a wide variety of services like, sourcing, shipping, taking product photo's / videos and much much more. The fact that they have 2 warehouses in the U.S is important. There are a lot of thing they need to fix, there is a lack of transparency and processing times can get slow. The website is very badly optimized making it unresponsive and the website structure is confusing to say the least. But they do provide something that is hard to find, and the fact that you get assigned your own agent for customer support is smart. My agent (Miranda) is great, she helps me with buying bulk, and answering questions i may have, and gives her full dedication for my business. I would give her 5 stars.

To summarize: CJ is an platform that is not quite there yet, but with a couple of changes and overhauls, they can be a true game changer in the world of dropshipping.

Illumive
Netherlands
11 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We will do better in the future. Have a nice day!

March 1, 2024

Very, very great services. I faced a problem with my email and that was my fault. They did their best and helped me and the problem was solved. Despite my weakness in English, they were patient with me and helped me. Thank you, and especially thank you to Mrs. Suki Huang.
with my regards
amaniva.shop

AMANIVA
Belgium
11 months using the app
March 9, 2022

I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.

Bode' Fashion Boutique
United States
11 months using the app
CJDropshipping replied March 9, 2022

Thank you for your feedback! Your approval is our motivation.

December 16, 2020

Very good alternative to AliExpress. Allows you to process orders with better delivery times than AliExpress. Really professional service despite the time differences it can have with your personal agent (I'm based in France) but you can still contact the chat employees who are very reactive! My personal agent Sharon is very attentive and does her best to provide solutions to each request. However, there are always improvements to be made on the platform itself (to better track customer orders, filter them and export them faster) but this concerns web development and is therefore another subject. I recommend the application, if you don't work with an agent yet.

Relax-Night
France
11 months using the app
CJDropshipping replied December 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!