Reviews (9,339)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 12, 2024

I am absolutely thrilled with the service of Charlie Zhang so far . I got fast replies and I feel a dedication to deliver outstanding service. On the one hand I was provided with good information and on the other hand I was provided with the possibility of communicating via WhatsApp to show picture of products I would like to have quotes on. The communication with Charlie Zhang has at all times be very pleasant and professional.

Happynize
Switzerland
4 months using the app
November 17, 2024

I am very staisfied with the service, customer support are very supportive and patient. helped me a lot getting my sourcing and order done and really I am very appreciating their efforts, Pauling Li was very friendly and explained everything for me step by step.

Eleganty
United Arab Emirates
6 months using the app
September 20, 2024

I’m thrilled to partner with AURORA HUANG. Their customer service is outstanding—always friendly, knowledgeable, and quick to help. The quality of their products is excellent, and they have a great range to choose from. Plus, my orders always arrive right on schedule. It’s been a fantastic experience, and I look forward to continuing our partnership!

APEX STORE
United States
5 months using the app
September 9, 2024

I’m new to CJ but when ever I’ve needed help or assistance the advisor Jolie has been really helpful explains things clearly and guides you through it she has excellent customer service skills really good

YFY Candles
United Kingdom
Over 1 year using the app
November 5, 2024

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. The user interface is friendly, which makes it very easy to navigate through different categories.

Also they have a great customer support team, thanks so much to this great team, Especially *"Connie"*. He is very good and really helps customer.

Al3ila Store - العيلة ستور
United Kingdom
About 2 months using the app
October 22, 2024

the service is excellent especially with my contact Steph Zhu she reacts as quickly as possible for all my orders and any problemd really appreciable her contact and her kindness

Loftorganize
France
12 months using the app
October 1, 2024

CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.

TK-H Merchandise
United Kingdom
About 1 month using the app
October 23, 2024

At the beginning, everything was difficult but thanks to zoey, Feng and Jolie everything is going wonderfully in my store now. I will highly recommend them to you guys!

JLFINESUPPLIES
United States
4 months using the app
September 27, 2024

Great app, I've been using it for about 4 years now and can recommend. Also, Saturn is very responsive and responsible as an account manager, providing A+ customer service.

Odell's House
Estonia
Over 4 years using the app
September 4, 2024

Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Axel Luxe
Sweden
5 months using the app