Reviews (9,563)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

November 12, 2024

About Help:

I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle.

About CJ: Best of the best. Easy to find the "Help Consultant" and very nice!

I had an excellent experience.

Both are 5 out five stars

Thanks Lea.

Super Store
Brazil
5 months using the app
December 4, 2024

5 Stars - Excellent Service from Angel Li!

Angel Li provided quick and professional support. She created a ticket for my request and is working to resolve it promptly. Her fast responses and dedication are impressive. Thank you, Angel!

HeimAura
Switzerland
7 months using the app
Edited December 9, 2024

CJDropshipping is a great platform with a very good user interface and easy to work with. Customer support is always ready to chat, very friendly and helpful. My agent Bin Han always helps me when she can, she communicates very friendly and resolves any problems I have.

Vlore
Netherlands
3 months using the app
September 23, 2024

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially Yori Lin, who provided exceptional service—she was professional, patient, and guided me through the entire process smoothly.

One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

Kadoo
France
9 months using the app
December 3, 2024

Lots of Products with good selling potenzial. Support is also very friendly especially Arina Dong, helped me very effizient.

Nappy&Co
Germany
8 months using the app
November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app
November 23, 2024

CJ is a very good app for your products and dropshipping. The range is huge and the support is always willing to help. My support Celia didn´t just anwere quickly she also explained my problem step by step so i could fix it.

Frosted Leather
Germany
6 months using the app
October 8, 2024

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time.

Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions.

Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

UncleSamSelect
United States
7 months using the app
November 22, 2024

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support.

Thank you very much Dolly Liu!

OUHOE
Switzerland
3 months using the app
November 5, 2024

i just got helped by Angel on line today with a shipping issue ,and I must say she was precise and to the point by assisting me and referring my issue to the correct agent and department ,thank you Angel that was awesome of you

Beyond Trends Hub
Canada
4 months using the app