Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 6, 2024

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

livemore
Switzerland
About 1 year using the app
December 26, 2024

I am happy to work with Cj dropshipping, every agents from Cj customers service are very helpful and quick responser, I wil mentioned especially "Jolie" who helped me lot for the information of my products and variants, i will also mentioned the ticket team who always help me to clear about inventory and sourcing. I prefer Cj dropshipping to scale your shop

Proboutiquee
France
About 1 month using the app
October 28, 2024

Hi guys,

I have had a very good experience so far with CJ. Our agent Amy Huang is amazing and she has helped us through the whole process of sourcing a product and getting a good price! She is also very nice and always there to help us. Thank you Amy!

Beneath Beauty
Mexico
7 months using the app
Edited November 5, 2024

I am thrilled with my experience using CJdropshipping! The platform offers a fantastic range of products, and the integration with my Shopify store was seamless.

What truly impressed me was the exceptional service provided by Tab Zhao. His dedication to helping me navigate the dropshipping process has been invaluable. Tab’s prompt responses and insightful advice made setting up my store a breeze. Thanks to his support, I feel confident in scaling my business.

If you’re considering dropshipping, I highly recommend CJdropshipping for their quality products and outstanding customer service!

NicheTag
Singapore
About 4 years using the app
December 6, 2024

I just started using CJdropshipping and the customer service is amazing. I can easily contact specific agents to get one-on-one support who supports and guides me through the questions I have about the products. The replies are also fast and informative. The agents I got were Aron Lee and Connie Jin. Good business partners indeed!

Kay-O World
Australia
About 1 month using the app
December 8, 2024

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Treasured Forever
Australia
12 months using the app
November 22, 2024

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it

timekillingtimeclothing-ecaa
United States
About 2 years using the app
December 4, 2024

5 Stars - Excellent Service from Angel Li!

Angel Li provided quick and professional support. She created a ticket for my request and is working to resolve it promptly. Her fast responses and dedication are impressive. Thank you, Angel!

HeimAura
Switzerland
7 months using the app
November 29, 2024

Very handy app and Customer service is always very helpful. Thank you to Box Chen for assisting me with an order issue I encountered with packaging

Spoons & Coasters
United Kingdom
About 1 year using the app
Edited December 5, 2024

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need.

I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

huescratch
Canada
5 months using the app