Reviews (8,115)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 28, 2024

i actually like the customer service, brilliant , answering my questions too fast and helping to find solution with me, i highly appreciate the agent Connor for his efforts , he's such a good agent, thank you, i hope to get satisfied in our future business and interactions.

Omnefy
United Kingdom
3 months using the app
April 18, 2024

Royce Zhang and his team at CJ DropShipping did a Great Job solving my Design Button software problem for my P.O.D. product on my Shopify store. I have been using CJ DropShipping for a short time and Royce helped educate me with some ordering & setup issues I had being a rookie with this platform. Thanks again Royce, I appreciate your Help!

Sunrise Paw Prints
United States
4 months using the app
April 25, 2024

I have just started working with them, and I must say that they are very skilled in their work and prioritize the customer, resolving any issues they encounter and ensuring a suitable solution.

Cheria, thank you for your wonderful assistance in resolving my problem.

BAHDA Store
Saudi Arabia
9 months using the app
June 17, 2024

We are very pleased using CJdropshipping as they offer a wide range of products och very good support. We are very grateful for the excellent customer support that Fanny has provided and will certainly continue using CJ.

PrylPlaneten
Sweden
7 months using the app
June 4, 2024

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

thisask
United States
4 months using the app
June 14, 2024

I am very happy with the support, they respond very quickly and help you when you have a challenge

You can find almost every product and it is also very clearly organized.

I can definitely recommend it to any dropshipper, Miya Huang thanks for your quick support.

quite dreamz
India
About 2 months using the app
February 28, 2024

Dependable , affective sourcing services, one of the best in the market. Have been working with CJ for over 5 years for my 3 brands over from 2 to 7 millions dollars brands, Great sourcing and fulfilment service. Best way to use their service is to test multiples winner product and their back end data, reach out to their agents for it . When you find a winner and ask them provide other complementary product that will help you scale your store.

They are super strong in Dropshipping and source anything, but Using them to build brand till 5 million dollars are sufficient and affective, especially with their US Warehouse fulfillment with the own fulfillment software making they just easier , so as owner , all you need to focus on is marketing , marketing , marketing.

Let the Professional do what they do best so you can focus on the journey without been overwhelm.

Keep it up CJ .

UPPER Brand
United States
Over 3 years using the app
May 7, 2024

I had a very pleasant and informative interaction with Zoey Zheng. She was able to get me all the information I needed quickly and she was very helpful.

roomoneast
United States
Almost 2 years using the app
May 22, 2024

I am new to this and when I went to the customer service about an issue I was having Christina Chen was a great help and was very patient with me so I under stood. I am so happy CJ's is so helpful.

EleganceEra-Home
United States
8 months using the app
June 19, 2024

I have been working with Camilia Zhu through CJdropshipping and I am extremely satisfied with her exceptional service. Camilia is professional, responsive, and consistently goes above and beyond to ensure all my needs are met. Her dedication and attention to detail have made a significant positive impact on my business. I highly recommend Camilia Zhu to anyone looking for top-notch service in dropshipping

Widestripe
Germany
6 months using the app