Reviews (8,043)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 7, 2024

Linda was really helpful and quick on answering all my messages so I really recommend CJ for drop shipping!

Hear Kinetix
United Kingdom
6 months using the app
May 2, 2024

Ms. Talisa always help us about our problem. I find answer for all of my questions. I appreciate it.

FINDOPIA
United States
9 months using the app
April 28, 2024

I have had the best experience with CJdropshipping and I owe all of that to Mango. She has done everything to make sure we onboarded efficiently. She answered all of our questions and has always been happy to help. She also responds immediately which gives our team peace of mind that we are working with the BEST. We had issues with our previous supplier and CJdropshipping has been the best switch we ever made. Thank you so much! I highly suggest CJ to any dropshipper.

Zula Stockholm
United States
10 months using the app
May 16, 2024

I had a fantastic experience with CJ Dropshipping, thanks to the exceptional service provided by agent Sini Liu. Sini's responsiveness was unmatched, always addressing my inquiries promptly and efficiently. Not only did she ensure fast communication, but the quality of service was outstanding as well. The products I received were of excellent quality, and the entire process was seamless. I highly recommend CJ Dropshipping and Sini Liu for their commitment to fast, reliable service and high-quality products.

OMONNA
United States
7 months using the app
June 10, 2024

I have had a great experience with CJ Dropshipping, the customer service is second to none. Any issue you have with your order, the agents help you straight away. My agent Bonnie Gu was about to help me with a split order issue and get me fulfilling orders for my customers right away. All of the tracking numbers are updated automatically so you don't have to lift a finger. Thanks CJ & Bonnie!

Humbric
United Kingdom
5 months using the app
May 28, 2024

I have recently started actively using CJ Dropshipping, and love my agent, Niky Huang!! She is friendly, responsive, helpful, and has great suggestions for me as a beginner.

CatLoveLady
United States
6 months using the app
May 30, 2024

good customer support. Zoey really helped me in solving my query fast

EnigmaParis
India
6 months using the app
June 12, 2024

I've been using CJ Dropshipping for over a year now, and my experience has been consistently outstanding. I want to give special recognition to my agent, Kaycee Chen, who is always eager to assist. Kaycee exemplifies professionalism, resolving any issues quickly and with a positive demeanor. Her dedication and exceptional service have significantly enhanced my dropshipping experience. Thank you, Kaycee, for your excellent support!

MODARA
Germany
5 months using the app
Edited June 5, 2024

Accurate and fast replies on time. Great job ! They are very understanding

Santso
Greece
7 months using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app