Reviews (2,623)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

Edited April 7, 2025

The support service is working perfectly. Arina helped me deal with the order today, he did everything very quickly. very responsive and competent support staff.

Family Shopolf
United States
Over 1 year using the app
October 16, 2024

CJ Dropshipping has been an absolute game-changer for my business! Their platform is intuitive and offers a vast selection of quality products. A special shout-out to Garrison Wong from customer support—his prompt and professional assistance made all the difference. Thank you, Garrison, for going above and beyond! Highly recommend CJ Dropshipping to anyone in e-commerce.

Speech Blubs
United States
2 days using the app
November 5, 2024

i just got helped by Angel on line today with a shipping issue ,and I must say she was precise and to the point by assisting me and referring my issue to the correct agent and department ,thank you Angel that was awesome of you

Beyond Trends Hub
Canada
4 months using the app
August 22, 2024

My Experience with CJ has been up and down. We had a lot of problems about the items because we do clothing business, still Dolly could help me a lot on the way which made things a lot easier. She works a lot do everything she can to help his clients. Do I recommend CJ yes and no but do I recommend Dolly yes absolutely.

Lumidex
Spain
4 months using the app
Edited June 22, 2025

Sini Liu

"I was blown away by the customer support! They were quick, friendly, and went above and beyond to help with my order. It made the whole shopping experience so much better. Highly recommend!!"

Domisana
United Kingdom
8 months using the app
March 18, 2025

Good customer service, recommandate Bonnie !

Zephix
Germany
8 days using the app
September 17, 2024

Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!

BrightLine Shops
United States
Over 1 year using the app
June 2, 2025

Good service from Angel

Diamanta
Sweden
About 5 hours using the app
November 12, 2024

I am absolutely thrilled with the service of Charlie Zhang so far . I got fast replies and I feel a dedication to deliver outstanding service. On the one hand I was provided with good information and on the other hand I was provided with the possibility of communicating via WhatsApp to show picture of products I would like to have quotes on. The communication with Charlie Zhang has at all times be very pleasant and professional.

Happynize
Switzerland
4 months using the app
February 5, 2025

Thanks to the customer support, espiecially Ken for the good support

Shop Solaz
France
9 months using the app